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Prudential Ins Co of America Director, Quote Operations (Hybrid/Virtual) in Newark, New Jersey

Job Classification: Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy At Prudential, we believe talent is key to achieving our vision. When you join Prudential, youll unlock a motivating and impactful career all while growing your skills and advancing your profession at one of the worlds leading financial services institutions! Group Insurance is an operating unit within the U.S. Businesses Division of Prudential that primarily focuses on creating, distributing, and administering a complex range of life, disability, and supplemental health insurance products for many top Fortune 500 companies. Prudential has been underwriting group insurance plans since 1916. Today, our Group Insurance business unit is the nations second largest group life carrier and a leading carrier for disability and supplemental health, proudly servicing nearly 20,000 clientsand insuring more than 20 million employees and their families. Group Insurance has operation centers across the United States. Reporting directly to the VP of New Business, the Director, Quote Operations is a critical role in delivering on our customer commitments within the quote process. This individual will be a key leader in managing multiple teams (workflow, rating, questionnaires) that support response to RFPs from our customers. This individual will not only deliver consistent and accurate results across teams, but will play a key strategic role in defining the future strategy of quote operations and RFP response with Group Insurance. The current EWA for this position is Hybrid / Virtual. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office. What you can expect: Ownership of Underwriting Workflow team, including process ownership from RFP receipt through delivery to key stakeholders Ownership of RFP questionnaire team, supporting best-in-class customer service, accuracy, and efficiency Ownership of vendor partnership, in support of all steps in the quote process Will be accountable for driving measurable improvements in process time and customer satisfaction Will drive closer partnership between vendor and internal teams Owner of strategy execution for eternal partner quote process integration Partners closely with key internal stakeholders to identify challenges and resolve issues Will have oversight of multiple managers and larger operational team Key partner in development of efficient internal quote processes, especially in relation to underwriting and RFP assignment, manual rate generation, and broker delivery What youll need: Operational leadership experience Experience with process integration with upstream and downstream partners comfort with technology development process and implementation Experience scaling new teams and processes Experience defining and setting KPIs and managing within an established lean management framework Underwriting knowledge strongly preferred Prudential encourages all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. At Prudential, you can: Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward. Were a global organization, full of outstandingly dedicated people who arent afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose. What we offer you: Market competitive base salaries, with a yearly bonus potential at every level Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave Retirement plans: 401(k) plan with company match (up to 4%) Company-funded pension plan Wellness Programsto help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs Work/Life Resourcesto help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Tuition Assistanceto help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations. Employee Stock Purchase Plan:Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. To find out more about our Total Reward package, visitWork Life Balance | Prudential Careers.Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. #LI-MG1 Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $133,800.00 to $181,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary... Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity