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NJ Transit Senior Desktop Engineer in Newark, New Jersey

Senior Desktop Engineer

Information Technology


Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time--and we're looking to hire talented folks with a love of learning to make it all possible.

Roles and Responsibilities

• Support and troubleshoot hardware and software problems for desktop and laptop computers.

• Provide remote support when necessary.

• Install hardware and software on workstations.

• Set up and maintain network and telecommunications systems.

• Troubleshoot LAN, server, WIFI and connectivity issues.

• Utilize ticketing system, when necessary.

• Manage Windows Active Directory and Exchange.

• Re-image computers perform data migrations and restorations.

• Work closely with other IT employees on system maintenance and configuration projects.

• Work closely with other SLA employees on interdepartmental projects.

• Maintain accurate asset management records.

• Work with vendors and manufacturers on repair and maintenance of IT equipment.

This Position Supervises

• None

Education, Experience and Qualifications

• Bachelor’s Degree in computer science

• 3-5 years of desktop support experience

Knowledge and Skills

• Experience with Active Directory and Office 365.

• Experience troubleshooting network issues in large office setups.

• Experience supporting and troubleshooting printer systems.

• Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.

• Strong customer service and communication skills.

Certificates, Licenses, Registrations

• N/A

Working Environment

• Office

• Remote

Physical Demands

• Remaining in a stationary position, often standing or sitting for prolonged periods.

• Adjusting or moving objects up to 20 pounds in all directions.

Other Conditions

• N/A

At NJ Transit you will enjoy a competitive salary and excellent benefit package

• Comprehensive Family Health Insurance – Prescription, Dental, Vision

• Flexible Spending Account

• Life Insurance

• Paid Leave

• 401(a) and 401(k) Retirement Plans--up to 9% employer contribution

• Tuition Assistance

• Qualified Transportation Expense Plan (QTE)

At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity

Employer .

Job Details