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Rich\'s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding \$4billion, Rich\'s is a global leader with a focus on everything that family makes possible. Rich\'s-Infinite Possibilities. One Family.

Purpose Statement

TheQuality Assurance & Food Safety Managerwill manage all plant units and is responsible for monitoring and ensuring that plant products are safe, while meeting customer specifications and company quality and reliability standards. In addition to developing and implementing short-term and mid-term business plans for department, theQuality Assurance & Food Safety Managerwill assist in the development of the strategic plan for the plant.

Key Accountabilities and Outcomes

• Manageand directs staff responsible for microbiological testing and other quality control testing of plant products

• Overseemaintenance of the weight and defect control programs in accordance with plant and company standards

• Develop, implement,and communicates short-term and mid-term (1 - 2 years) business plans for the operations, while ensuring associates understand the link to the plant\'s, division\'s, and the corporation\'s business plans and understand their role in accomplishing these plans

• Assistin establishing the longer-term strategic plans for the plant

• Developoperating policies and procedures as necessary

• Mentor and motivateassociates, while providing training and development to optimize their performance and personal growth

• Communicateperformance standards to associates, recognizeand rewardindividual and team accomplishments, and counselperformance problems. Ensureall associates have the resources and capabilities to effectively accomplish their responsibilities.

• May serve as a member of the plant\'sSteering Team

• Resolvehotline complaints about plant products, while maintaining necessary records regarding the problem\'s resolution

• Meetwith vendors, customers and quality representatives and other company staff to discuss and resolve quality issues

• Ensurethat the company\'s product \"hold\" policies and procedures are communicated to plant staff and that the plant adheres to the procedures

• Recommend, as appropriate, the suspension of production or the release of product when quality standards are not achieved

• Leads and/or participates in quality audits of the plant

• Participatein regular meetings with plant management to discuss quality improvements

• Develop, maintain,and reportrequired operational information to management.Ensureall quality-related information required for regulatory reviews and reporting is maintained by the plant.

• Ensurethat all GMP and Safety standards are in compliance

• Participatein weekly GMP, sanitation, and safety inspections throughout the production departments, whilecorrectingor issuingwork orders to correctany identified deficiencies

• Followup on work orderswith the appropriate Associates to ensure expeditious performance of the requested work

• Keepabreast of latest manufacturing technologies, systems, and quality control practices

• Maint ina comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process,including quality specifications and standards

• Performs other related responsibilities, as needed, to support Rich Products Corporation\'s business objectives

Knowledge, Skills, and Experience

BA/BS degree in Business, Supply Chain Operations, Food Science, Engineering or related field

5 years of supervisory experience in a food-processing, pharmaceutical, or chemical manufacturing organization, preferably using computerized manufacturing equipment

Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment

Working knowledge of