Creative Studio Associate

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Creative Studio Associate

Salary

$41,503.00 - $67,650.00 Annually

Location

Norfolk VA 23510, VA

Job Type

Permanent Full-time

Job Number

12346

Department

The Slover

Opening Date

10/04/2024

Closing Date

10/14/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

The Slover is currently seeking a Creative Studio Associate. This position will assist in the daily operations of the Creative Studios, design, maker, production, and sound studios. Acts as an assistant to the supervisor. Assists clients, small businesses, and nonprofit organizations through individual consults and group workshops. Provides customer service to clients by providing information, promoting general usage of facilities, and operating all creative studios equipment.

The Creative Studios comprises design, maker, production, and sound studios for The Slover.

Department Hiring Salary: $ 41,503

Essential Functions

• Provides customer service by assisting clients with Creative Studios related questions, aiding with Creative Studios equipment, and recommending resources.

• Facilitates intake process and oversees scheduling reservations for studio facilities and resources.

• Assists and instructs clients in learning and using Creative Studios software and technology applications.

• Plans, coordinates, and facilitates workshops by selecting and organizing materials, scheduling, distributing promotional materials, and setting up and breaking down displays. Orders, maintains and track supplies.

• Performs various administrative duties to support Creative Studios operations as assigned.

• Helps clients, executes workshops, and maintains and tracks supplies.

Education/Experience

• Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

• One year of experience in creative field or related customer service work.

• Sound production or recording experience required.

• One year of sound studio or sound production experience

• Work requires the ability to read reports, applications, policies, and general correspondence.

• Ability to solve problems, make decisions, and handle multiple priorities.

• Proficiency in Garage Band, Avid, and Logic

• Experience with Apple MacOS computer hardware and related equipment.

Additional Information & Requirements

Working Hours: This position is 40 hours per week. Workdays and hours will vary depending on organizational needs. The facility will be open Monday-Saturday 9 a.m.-7 p.m. and 12-4 p.m. on Sunday. This position will require flexibility to work weekend and evening schedules

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

  If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

  NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

  02

  Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

  03

  If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

  04

  Please select the highest level of education you have completed.

• High School Diploma/GED

• Some College (6 months or more)

• Vocational/Technical Degree

• Associate's Degree

• Bachelor's Degree or higher

  05

  How many years of experience do you have working in customer service environment?

• No Experience

• Less than 1 year

• 1-3 years

• 3-5 years

  06

  How many years of experience using the following creative studio technology; 3/D printers, laser cutters, vinyl cutters or similar do you have?

• No Experience

• Less than 1 year

• 1-3 years

• 3+ years

  07

  How many years of experience do you have in a sound production environment using Garage Band, avid, and logic?

• No Experience

• Less than 1 year

• 1-3 years

• 3+ years

  08

  Please rate your ability using creative software applications such as Garage Band, Avid, and Logics:

• No Experience

• Basic – knowledge of basic techniques and concepts but little to no experience

• Novice - limited experience based on classroom or some on-the-job learning. Completing tasks requires significant help

• Intermediate – Practical experience applying common techniques. Able to complete tasks independently or with minimal guidance

• Advanced – Extensive experience applying many complex techniques. Often the "person to ask" when others need minor assistance

• Expert – Holds certification or advanced training. Considered the "go to" person for teaching others

  09

  Please rate your ability using and troubleshooting sound production equipment such as, computer audio/visual systems, microphones, and sound systems:

• No Experience

• Basic – knowledge of basic techniques and concepts but little to no experience

• Novice - limited experience based on classroom or some on-the-job learning. Completing tasks requires significant help

• Intermediate - Practical experience applying common techniques. Able to complete tasks independently or with minimal guidance

• Advanced - Extensive experience applying many complex techniques. Often the "person to ask" when others need minor assistance

• Expert - Holds certification or advanced training. Considered the "go to" person for teaching others

  10

  Please rate your ability using Apple MacOS computers and related equipment:

• No Experience

• Basic – knowledge of basic techniques and concepts but little to no experience

• Novice - limited experience based on classroom or some on-the-job learning. Completing tasks requires significant help

• Intermediate – Practical experience applying common techniques. Able to complete tasks independently or with minimal guidance

• Advanced – Extensive experience applying many complex techniques. Often the "person to ask" when others need minor assistance

• Expert – Holds certification or advanced training. Considered the "go to" person for teaching others

  11

  This position may require you to work evening and weekend hours. Are you willing and able to accept this scheduling requirement?

• Yes

• No

  12

  Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

  13

  Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

  Required Question

Agency

City of Norfolk

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