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SUMMARY

The Travel and Honoraria Specialist provides administrative travel reimbursement and honoraria support for the Department of Energy (DOE), Office of Science. Responsible for making accurate and cost-effective foreign and domestic travel arrangements, providing technical knowledge of Federal foreign and domestic travel regulations, and ensuring reimbursements and payments are disbursed in a timely manner.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

Experience operating Concur software.

Knowledge of Federal requirements regarding payments of honoraria to foreign citizens.

Knowledge of Federal travel regulations.

KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.

Uses Concur software to book hotel and all modes of transportation reservations according to Federal government guidelines, to include working through transportation schedule changes

Interacts with clients and researchers from the United States and abroad to support travel requirements.

Demonstrates excellent customer service in interacting with representatives from a large Federal agency.

Assists travelers in using Concur and completing expense reimbursement processes.

Initiates, processes and completes honoraria payments to both domestic and international subject matter experts.

Responds to requests for assistance with a sense of urgency on cases having a high priority for expedited action and response operation.

Provides travel support for other invitational, domestic, international, and special groups, as assigned.

Reviews requirements of foreign and domestic travel regulations and policy changes, etc. Informs and instructs other office personnel on requirement changes.

Reviews travel orders to ensure travel mode and entitlements accurately reflect travelers\' itineraries and comply with Federal travel regulations

Assesses travel orders to ensure that they follow regulatory guidance and that they reflect appropriate accounting citations, funding allotments and budget clearances.

Reviews local, domestic, and international travel reservations, authorizations, and vouchers. Adheres to policy compliance/reporting. Assists employees in the use of online travel systems.

Contacts travel planners and/or travelers concerning errors in authorizations and vouchers.

Provides accurate and timely records of travel to resolve reimbursement issues. Assists with adjustments after travel has occurred. Resolves missing, non-payments, over payments or under payment issues.

Ensures quality control and compliance to the Federal Travel Regulations (FTR) and departmental policy for all travel authorizations and expense reports.

Plans daily activities within the guidelines of company policy, job description and supervisor\'s instruction in such a way as to maximize personal output.

Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE

Bachelor\'s degree and a minimum of five (5) years\' relevant experience, or equivalent combination of education/experience.

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES

Operational knowledge of online tra el systems, including Ad Trav, FTMS, and Concur.

Working knowledge of Federal Travel Regulation (FTR).

Requires knowledge in using Microsoft Office Suite and other DOE legacy administrative systems.

Operational knowledge of standard office practices and procedures.

Proficient in the use of standard office equipment and automation systems.

Requires knowledge in gathering and synthesizing data from various sources to support reporting process.

Excellent verbal and written communications skills.

Excellent customer service and relationship-building skills.

Ability to effectively interact with a large, diverse customer population.

Excellent listening and problem resolution skills.

Excellent organization and analytical skills with ability to manage multiple projects and priorities.

Ability to work effectively both individually and in a team environment.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspond