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Robert Half Resident Service Coordinator in Oakland, California


Mail merging, pivot tables, and presentation design are key parts of this position, so if that's your thing, this could be the Administrative Assistant job for you! If you're results-oriented and looking for work as an Administrative Assistant, you might be the person Robert Half is looking for to perform various administrative and office support duties for a company in the Real Estate Property/Facilities Mgt industry. Candidates who are passionate about growing their careers might find this Administrative Assistant job is just what they're looking for. This Administrative Assistant vacancy is based in the Oakland, California area and is a long-term contract / temporary opportunity.

Key Duties & Responsibilities

  • Direct Resident Service Coordination and Individual Assistance

  • Provide individual resident assistance, including support with applying and/or maintaining public benefits, maintaining housing stability, seeking employment, or budgeting.

  • Support residents with concerns about the property and neighbors, including mediation, crisis intervention, housekeeping issues, and housing re-certifications. Receive and address referrals for support from Property Management team.

  • Collaborate with tenant case managers, if available.

  • Develop and maintain a service provider referral network. Refer residents to address needs not covered by our team, and follow up on progress.

  • Provide good customer service, acting courteously, compassionately, and responsively to all residents.

  • •Adhere to confidentiality requirements set forth by the company

Resident Community Building and Leadership Development

  • Recruit and build relationships with residents in an inclusive manner through door-knocking, one-on-one meetings, fliers, phone calls, and other methods as deemed effective. Facilitate planning, coordinate and host resident community engagement activities with a goal of building neighbor connectedness.

Partnerships and Property Management Coordination

  • Coordinate with Property Management on services provided for residents, including:

  • Meeting on a bi-weekly basis to discuss referrals, assess service needs, discuss resident concerns, plan resident meetings and events, and discuss other developments related to the property and residents.

  • Focus on residents in jeopardy of losing their housing by brainstorming Service, Case Manager (if available), and Property Management solutions.

  • Discuss and collaborate on property and resident safety concerns.

  • Planning, designing, and participating in resident meetings, property events, and other activities together.


  • Typing 45 - 60 words per minute experience desired

  • Expertise in Microsoft Excel

  • Strong communication and interpersonal skills

  • At least 1 year of Administrative Assistant experience preferred

  • Ability to use the internet for research

    • Candidate must have substantial computer experience including word processing, spreadsheets and presentation software, as well as databases and customer database systems

    -Must speak Mandarin, Cantonese, or both

If you are a self-starter who is passionate about supporting a dynamic and growing company and looking to thrive in a creative environment, we would love to hear from you! We are looking to fill this position by the end of the week, so contact us today!


Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .