What you’ll do

The Vendor Operations Analyst reports to the Team Lead, Vendor Rebates & Recoveries that is part of Finance Shared Services. This role is responsible for billing on average $60M annually for CTR Store and Warehouse returns in addition to the active resolution of vendor accounts and collection of outstanding vendor debts enterprise wide. Due to the volume, high dollar and manual processes, this role is critical to maintain and maximize the cash flow from the billing and collection tasks. You will connect with various internal and external stakeholders to resolve any issues, influence positive outcomes and serve as a subject matter of expert for all things related to vendor accounts.

• On a weekly basis, analyze, prepare and issue store and warehouse return billings based on extracted data and reports.

• Complete reconciliations and required controls to ensure all billings are completed accurately and on time.

• Proactively work with vendors to secure payment on outstanding balances which will include phone calls, emails and formal correspondence to various levels within a vendor organization

• Utilize knowledge of the vendor contract to influence the vendor of the validity of the claim (i.e. debit note) and negotiate a repayment, repayment plan or proposed settlement

• Liaise with Merchandising, Accounts Payable, Legal, and other departments to address vendor issues preventing them from making a repayment and unresolved disputes

• Analyze vendor recovery data, work with Merchandising teams to assess risk levels of all balances owing on a monthly basis, and develop an action plan for each debit balance vendor

• Ad-hoc projects as required

What you bring

• University degree or College diploma in a Business/Finance related discipline

• Minimum of 3 to 5 years related senior level experience in B2B collections and associated negotiations experience

• Demonstrated senior level collections and negotiation skills

• Ability to build and maintain strong relationships within various roles across the organization and external vendors

• Intermediate to advanced level working knowledge of Microsoft Excel and Access

• Solid business acumen with retail experience

• Excellent analytical, organizational, and problem-solving skills

• Superior communication and interpersonal skills

• Able to effectively prioritize activities and perform duties with minimal supervision

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.