LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.

The Member & Customer Success Enablement (MCSE) team within Go-to-Market Enablement (GTME) drives impact and results essential to the success of the business by providing flexible and innovative learning and performance solutions to develop Product Operations and Global Support employees within the MCS organization. We work to connect MCS employees with learning opportunities that develop competencies within their current roles and skills that contribute to their journey of transformation.

The successful candidate must have a passion for LinkedIn’s vision and culture of transformation. We dream big, we have fun, and we get things done. This individual must be a culture champion that strongly represents LinkedIn’s values as they will be the face of LinkedIn for our new talent - and talent is our top priority at LinkedIn! In addition, the individual must be adaptable and willing to evolve to meet changing demands in a fast-paced and evolving environment; have great initiative and the ability to deliver and drive results with autonomy and independence; and thrive in a dynamic environment, embrace change, and consistently identify the highest value actions/strategies and execute on them efficiently.

Responsibilities

The core of the Senior Onboarding Partner role involves strategic program management, curation, design, delivery, and upkeep of highly engaging training programs as part of a holistic onboarding initiative designed to support employees during their first twelve months and beyond.

Program Management:

• Lead the strategic development and execution of comprehensive onboarding programs, ensuring alignment with organizational goals and business needs.

• Oversee multiple onboarding projects, manage timelines, resources, and deliverables, and ensure seamless integration with other talent development initiatives.

• Continuously assess and enhance the onboarding program to improve efficiency, effectiveness, and employee engagement.

Delivery:

• Deliver onboarding through Traditional Face to Face Instructor Led Training (ILT), Virtual Instructor Led Trainings (VILT), blended/flipped classroom methodologies, self-paced learning, e-learning, etc.

• Utilize best practices in facilitation to deliver or prepare others to deliver learning.

Design & Development:

• Understand learning and development requirements needed to support a holistic onboarding experience.

• Build the right onboarding solutions to maximize reach and impact, such as: e-learnings, self-paced assignments, assessments, job aids, teaching aids, multimedia visual aids, reference materials, etc. to support learning at scale.

Stakeholder Management:

• Partner with senior stakeholders and offer expertise and insights into learning solutions to solve onboarding challenges.

• Build and maintain trusted partnerships with business partners, customer-facing staff, and cross-functional groups, providing regular communications and updates.

• Act as a strategic advisor to senior leadership on onboarding initiatives and their impact on overall business performance.

Communication:

• Proactively communicate project updates, prioritization decisions, and key information at the right time, and in the right way.

• Communicate and collaborate with global peers and individuals from other teams and identify areas to partner on cross-functional initiatives.

• Maintain a broad perspective to identify and evaluate opportunities that promote the value proposition of learning solutions and incorporate diverse perspectives into projects.

Evaluation:

• Identify and clearly define success/outcome/ROI metrics for onboarding and utilize for continuous improvement.

• Include quantitative metrics such as measured behavior changes and post-training confidence scores and qualitative feedback garnered through post-training listening/feedback sessions.

• Work closely with Product Education and Service Quality to evaluate the impact of learning as a holistic MCS organization.

Basic Qualifications:

• 5+ years’ experience facilitating training across organizational levels

• 3+ years’ experience with content development (curriculum design, study aids, simulations, evaluations, e-learning, m-learning, scripting, multimedia, publishing), instructional design, course effectiveness evaluation, learning management systems, and educational portals

• Experience in program management, including managing complex projects with multiple stakeholders

Preferred Qualifications:

• Advanced knowledge of adult learning theories with proven ability and skills to style-flex as needed based on a variety of situations, individuals, and audiences

• Ability to create effective training as well as the ability to think strategically and interact with senior leaders in a credible manner

• Ability to influence and partner with different levels of the organization to achieve results

• Portfolio of work and/or writing samples

• Familiarity with learning management systems such as Cornerstone, as well as design tools such as Articulate, Camtasia, SnagIt, Captivate, etc.

• Effective and professional communication skills

• Passionate about learning and utilizing new technologies to deliver effective training

• Capable of analyzing and producing content through the eyes of a learner

• Enjoys working as part of a team in a collaborative environment and equally enjoys working independently

Suggested Skills:

• Program Management

• Facilitation

• Learning Content Design

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $89,000 to $135,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits .

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf (https://microsoft.sharepoint.com/:b:/t/LinkedInGCI/EeE8sk7CTIdFmEp9ONzFOTEBM62TPrWLMHs4J1C_QxVTbg?e=xcELJV) .

Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf .

Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you

• Having interviews in an accessible location

• Being accompanied by a service dog

• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.