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ASM Global Ontario Convention Center Concessions/Banquet Server in Ontario, California

Position Title: Ontario Convention Center Concessions/Banquet ServerDepartment: Food & BeverageReports To: Food & Beverage Manager/Assistant Manager/Banquet Captain/Director of Food & BeverageClassification: Part-time Hourly, Non-Exempt

Compensation: $17.00 an hourPosition Summary: This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.Essential Functions:Reports for work in proper uniform according to the scheduled time.Follows instructions for each event as given by the Food & Beverage Manager/Assistant Manager/Banquet Captain.Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.Assists with preparing garnishes, beverages, condiments, and breads.Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.Assists with preparation and set-up of event room when necessary.Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.Attends pre-function meeting for briefing of event details.Provides friendly and courteous customer service at all times.Remains at assigned station and perform duties as assigned according to each event.Reports any customer concerns and/or complaints to Banquet Captain.Breaks down tables and banquet equipment after each event.Cleans and returns serving pieces to proper storage area.Adheres to strict grooming standards and policies of company.Follows service standards, procedures and guidelines.Performs other duties as assigned and deemed necessary.Experience/Training/Education:Required: Minimum of six (6) months work experience in service-oriented environment.License/Certificate:None requiredKnowledge/Abilities/Skills:Knowledge of:Catering services and terminologyStrong guest service skillsAbility to:Get along well with othersReceive and carry out instructions in a timely mannerPhysical and Environmental Requirements:This position requires performing repetitive eye/hand coordination; daily lifting andcarrying up to 25 lbs. above shoulder level for up to 5 minutes at a time; constantstanding, walking, stooping, reaching, and handling objects; not subject to adverseconditions; irregular hours will be required.

HR Coordinator Recruiter- Wendy CanahuiASM‐Ontario Convention Center2000 E Convention Center Way, Ontario, CA 91764Applicants that need reasonable accommodations to complete the application process may contact(909) 937-3000.ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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