Job Family: Internal Services

Req ID: 410368

Tasks and Responsibilities:

• You will accompany and monitor the processing of service contracts in terms of billing, internal cost accounting, master data, document and value flows.

• You will review newly concluded service contracts and enter them into the SAP ERP system.

• You will process customer orders via SAP and our Case Management System.

• You will create customer invoices and check and approve vendor invoices

• You will work in close collaboration with technicians and dispatch

• You will provide telephone customer support and handle customer complaints

Qualifications:

• You have successfully completed a commercial apprenticeship, or you have several years of experience in the commercial processing of customer contracts and have a good understanding of processes and value flows.

• You have knowledge of contract law.

• You demonstrate a high level of initiative, reliability, and teamwork

• You have excellent communication skills

• Good written and verbal communication in German (mandatory) and good level of English

• Practical experience with SAP module SD is advantageous

5 weeks of vacation (up to 8 extra days can be purchased from the benefits budget)

• flexible working hours with a fixed core from 10:00-14:00

• home office (2-3 days per week)

• annual bonus

• e-vouchers worth 116 CZK/day

• MultiSport card at a discounted price

• annual cafeteria budget of at least CZK 24,000 with any use on the benefit-plus website (e.g. holidays, language course, cultural and sporting events, etc.)

• contribution to life insurance or pension insurance paid from benefits

• company kindergartens in Prague and Ostrava

• the opportunity to become a Siemens shareholder and receive free shares