Account Executive, National Sales – Healthcare & Senior Living

Reports To

Manager, National Sales – Healthcare & Senior Living

Location

Ottawa, ON

Type

Salaried, Full-time

Closing Date

May 3, 2024

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:

The purpose of this job is to increase National Sales growth and profitability in the Healthcare & Senior Living segment of our business. This will be achieved by identifying ideal opportunities for growth, participation in business reviews, conducting analysis, and showcasing products that improve customers’ bottom line. Order processing and maintenance of existing Healthcare and Senior Living customers and development of new business to support department and territory sales objectives. The Healthcare and Senior Living Account Executive is responsible for building and maintaining a profitable territory within a market segment and ensuring that each customer’s unique needs are met.

Role Responsibilities:

• Develop and maintain close relationships with healthcare and senior living accounts. This includes routine visits to customers’ sites, regular communication with customers, and identifying and anticipating customers’ needs in accordance with customer contract/agreement.

• Work with customers to determine sales growth opportunities, including line growth, Sysco brand penetration and new product opportunities.

• Manage and monitor customer contracts regarding purchasing and service agreements.

• Monitor proprietary SKU’s and promotional items ensuring adequate inventory and minimum movement requirements.

• Work with customers to clear slow moving or dead inventory

• Work with merchandising department to communicate upcoming promotional inventory, new listings, increased/decreased inventory pulls and plans for slow moving/ dead inventory.

• Communicate with contacts to advise of bid changes and pricing inaccuracies

• Work in concert with transportation department to determine best options for delivery windows, prospective night drop locations and communicating customer concerns.

• Manage a variety of customer relationships, including individual site, head office, and group purchase organization

• Encourage customers to attend corporate business reviews, share purchase history, and explore product opportunities

• Identify operational inefficiencies by balancing work week, limiting same day/off day deliveries, assessing back orders, reducing deliveries and increasing order size.

• Design and manage special promotions to ensure communication is distributed to customers and product is shipped according to schedule

• Liaise with National Sales Canada VP National Account’s/National Account Manager’s where appropriate

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.

• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.

• Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

• Minimum 1 year of experience in related industry/field, food service experience is an asset

• Post-secondary education in Business, Hotel/Restaurant or Marketing/Sales preferred, combination of experience and education considered

• Ability to build customer loyalty by developing productive customer relationships.

• A client service and sales focus; confidentiality, integrity and respect in all interactions.

• Must possess excellent computer skills and have a working knowledge of programs such as Microsoft Word, Excel, PowerPoint.

• Valid driver’s license in good standing with access to a vehicle is required.

• Frequent local travel and overnight travel required (up to 10%)

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)