Coordinator, Talent Acquisition (Spanish Bilingual, Night Shift) – Quezon City, Philippines

Are you driven to support the Global Talent Acquisition organization by performing administrative tasks to attract, hire, and retain high-quality talents?

Do you have the motivation and focus to deliver tasks like coordinating onboarding activities for new hires, acting as Tier 1 support for all Talent Acquisition queries, gathering insights, data, or information while utilizing the Applicant Tracking system, and most especially promoting positive experience from application to hire for our candidates and their journey? Join Western Union as a Talent Acquisition Coordinator!

Western Union powers your pursuit.

The coordinator is responsible for coordinating recruiting activities including scheduling interviews. May assist with sourcing, screening, and evaluating internal and external talent/candidates for assigned area of responsibility. May Interview and screen applicants and conduct reference checks.

May also coordinate pre-employment travel, offer process, and new hire experience requirements. As a coordinator within Talent Acquisition, you will be responsible for coordinating recruiting activities that are administrative, operational, or repetitive globally. Your priorities will primarily include supporting new hire onboarding, Talent Acquisition Tier 1 support, applicant tracking and scheduling tool management, reporting, and other activities related to talent acquisition and the end-to-end hiring process.

Roles and Responsibilities

• You will support in executing successful employee onboarding activities contributing to the increased overall new hire engagement and satisfaction.

• You will act as the first point of contact for all Talent Acquisition queries or requests received via the ticketing system or in our shared mailbox. These queries or requests may include general internal and external customer talent acquisition related queries, invoice payments and purchase order requests, hiring and talent acquisition processes, and non-analytical reporting.

• You will be an expert on our applicant tracking system, job posting applications, and scheduling tools, ensuring their consistent and effective operation. You will be vital in user set up and access management, conducting the first line of investigation and troubleshooting, and responsible for coordinating with other centers of excellence for Tier 2 support requirements.

Role Requirements

• At least two years of experience in Human Resources or Talent Acquisition Administration or Operations.

• Focused on delivering in an administrative function with the highest level of attention to detail, quality, integrity, and sense of urgency.

• Proven organizational and prioritization skills with the confidence to follow up and follow through. You must have impeccable time management skills and be able to manage multiple activities at a given time.

• Comfortable navigating through systems and technology with at least intermediate skills in Microsoft Office suite. Proficiency and interest in generating and putting together reports will be an advantage.

• Competent and thrives in a highly matrixed environment and embraces coaching culture.

• Demonstrates maturity of thinking, proven analytical, and problem-solving skills.

• Excellent command of the Spanish & English language, both written and spoken is needed for this role.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Philippines specific benefits include:

• Paid Sick Leave and Vacation Leave

• Health card (HMO) coverage with unlimited dependents from day 1 of employment

• Performance Incentive Program/ Performance Bonus

• Hybrid Working Arrangement

• Unique Incentive Program

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation for Hybrid roles in the Philippines is to work from the office at least 70% of the employee’s working days per month.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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