Opportunity:  House Person

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Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

*Your Growth Path   *

Housekeeping Supervisor/Guest Service Agent -- Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.

• *Inspect assigned areas and perform cleaning tasks accordingly. *

• Collect trash from the service landings and dispose of in outside trash dumpsters.

• Vacuum and dust guest corridors.

• Pick up bed and other linen from hotel floors and transport to the laundry collection site.

• Deliver clean linen to assigned sections.

• Report maintenance issues.

• Maintain cleanliness and organization of guest areas.

• Respond to guest inquiries and assistance.

• Work as a room attendant when staffing shortages occur or during peak periods.

• *Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. *

• *Follow sustainability guidelines and practices related to HHM's EarthView program. *

• *Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.  *

• Ensure overall guest satisfaction.

• Perform other duties as requested by management.

Your Background and Skill

• High School diploma preferred.

• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.

• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.

• Usage of cleaning chemicals.

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What We Believe

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People Are Our Capability -- Hearts That Serve -- Only Excellence -- Stay Nimble - Own It

PhilaBST