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Matthews International Key Account Manager in Philadelphia, Pennsylvania

Reference #: 69FAA8C1-358A-4POSITION SUMMARYThe Key Account Manager for Matthews Marking Sytems will leadsenior-level relationships with clients and key agency players. This role establishes trusted advisor relationships with clients and colleagues while identifying opportunities for additional revenue growth within the assigned client accounts. The Key Account Manager ensures efficient coordination of projects with Regional Sales Managers and Regional Account Manager from estimation to completion, and partners with the broader project team to ensure deliverables are completed on time and on budget.ARE YOU PASSIONATE ABOUT:Supporting Matthews Marking Systems' profitability efforts by managing efficient, accurate, and timely coordination of the assigned project activities.Acting as a strategic partner to assigned clients by demonstrating a significant understanding of their market and business sectors and their specific challenges and opportunities. Provides insights and perspectives that support client initiatives and align company services with client needs.Developing innovative proposals to capture both account growth and new business opportunities.Coordinating client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.Ensuring meetings of volume and revenue targets for each account.Building new relationships and nurtures existing relationships with internal and external clients.Creating strong and effective partnerships with corporate and regional facilities through sharing a deep understanding of client markets and business sectors and specific challenges and opportunities facing those clients. Works with company leaders to develop solutions that align our services with client needs.DO YOU ENJOY COLLABORATING WITH:EngineeringOperationsLeadershipCustomersDO YOU HAVE EXPERIENCE WITH:Assessing and managing risks associated with profitability leakage by researching, understanding, and resolving any identified issues (i.e. process, operational, client relationship-specific, etc.).Analyzing the performance of the Company-Client business relationship through analytics models and performance metrics with the goal to establish agreed tactical and strategic priorities and strategies to achieve those goals.Ensuring client retention is maximized by facilitating the delivery of custom-tailored solutions to meet clients' objectives and expectations.Conducting meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients' evolving needs as required; serves as the Subject Matter Expert on processes, capacity, timelines, etc.Partnering with the client, the Account Team, and project teams to resolve identified project issues.Partnering with Client Integration and the Account Team to ensure a smooth transition for new clients; attends pre-integration and planning meetings as needed.Participating in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.Understanding and recommending solutions for business-related issues and situations and generate specific plans that achieve objectives.Managing and balancing budgets to maximize Return on Investment (ROI) and drive incremental sales.QUALIFICATIONS / REQUIREMENTSBachelor's Degree in Sales, Marketing or related fieldAdvanced degree (MBA, Master's) preferred8+ years progressive account management experience in industrial applications or a similar consulting environment; or equivalent combination of education and experience5+ years in a leadership role (direct or indirect)Occasional travel either locally, nationally, and/or internationally may be required.A high degree of proficiency MS Office Suite, Outlook and Internet applicationsStrong analytical, prioritizing, interpersonal, problem-solving, pres