Philips CV/IR Clinical Solutions Delivery Consultant (West Zone) in Phoenix, Arizona
Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*. Employees may request a reasonable accommodation. If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.
*Montana employees are currently excluded from this requirement at this time.
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you have the opportunity to
Support the Image Guided Therapy (IGT) Clinical Education (Cardiac Cath Lab/Interventional Radiology) business in the West Zone *. You are responsible for the delivery of clinical services on-site training and education for solutions - basic to advanced.
Delivers engaging on-site Clinical Services solutions, education, and training
Ensures site readiness through collaboration with local sales, service and CPM teams Provides the highest-level customer experience for on-site training and customer communication
Takes a leadership role in the personal ownership of the learner experience through customer consultation and collaboration with internal stakeholders
Effectively communicates project status, issues and delays with internal team Builds communication among learners and encourages collaboration
Gains complete knowledge of relevant solutions per modality
Proficient to advanced in areas of specialization
Works on problems of a diverse scope
Demonstrates good judgement in selecting methods and techniques for obtaining solutions
Guides the customer in the testing of workarounds, clinical integration, and new functionality of Philips solutions
Certificate or Associate’s Degree required; Bachelor’s Degree preferred
MUST: Maintain professional credential (Registered Technologist with ARRT American Registry of Radiologic Technologists) ( current credential to be considered)
MUST: Advanced certification in at least one of the following: Cardiovascular interventional radiology (CV), Cardiac Interventional radiography (CI), Vascular interventional radiography (VI) OR RCS via CCI (Must have one of the above to be considered)
CTT+ (Certified Technical Trainer) preferred
5 years clinical experience as RT(R) in pertinent field(s)
Experience as clinical preceptor providing education strongly preferred
Ability to assess customers' education needs
Ability to create learning objectives based on customer needs
Customer service focused
Effective communication skills - verbal and written
Effective time management and organizational skills
Proficient computer skills
Communication and collaboration skills with multiple organizational levels
Customer focused/Customer experience/Customer Mindset
Ability to be managed remotely
Ability to work in ever changing environments
Flexibility and tolerance of ambiguity
Detail oriented with excellent organizational skills
Mental and physical job requirements:
Fluent in English
Lift parts or carries parts weighing a few ounces to over 25 lbs.
Frequently bends, twists, turns, and works in unusual positions using full body mobility
Must possess a valid driver's license
Willingness to travel overnight 75% of the time, may require night and weekend coverage on occasion
This position will require you to meet all customer specific mandates such as vaccinations and or screening tests
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
* The West territory includes: AK, AZ, CA, ID, HI, MN, MT, NM, NV OK, OR, UT, WA, WY and parts of TX. For this opening, the preference is for this hire to be located in SoCal, AZ, OR, NM or NV. Candidate must also reside in a city within their territory that holds the majority of their customer base and be located near a major (non-regional) airport (within a 1-hour drive) to be considered. May be asked to cover other territories as needed.
In return, we offer you
The opportunity to grow in your profession by becoming a subject matter expert in Guided Image Therapy, while working closely with our customers to ensure their overall satisfaction.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran