Apply Now Operations Manager (Proctoring), Duolingo English Test at Duolingo (View all jobs)

Pittsburgh, PA

Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in!

Duolingo is the world's most popular learning app. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.

We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!

Help us transform the English proficiency test industry and work with a global workforce to make the Duolingo English Test a success!

We are hiring an Operations Manager to join our Duolingo English Test Proctoring Team and to work out of our Pittsburgh office. This is the ideal role for someone with general or people operations or project management experience who is excited to work and grow in a fast-paced, innovative environment.

You Will...

• Manage projects that improve our quality and efficiency

• Monitor operational processes and procedures to identify areas for improvement and implement solutions

• Support team in executing daily tasks and addressing operational issues

• Work out of the Pittsburgh office with the ability to work from home Mondays and Fridays

• Be on call in the evenings, weekends, and holidays on a rotating basis

You Have...

• 4+ years of operations and/or program management experience

• Experience communicating between different groups of stakeholders

• Strong Google Sheets and analytical skills

• A passion for making education accessible to all

Exceptional Candidates Will Have...

• Proven record working with large international contractor teams

• Assessment operations background

• Experience with data analytics and/or UI/UX

We invest in and support our Duos! This role is eligible for a robust compensation package of base salary, equity, and Duolingo’s world-class benefits. The starting base salary range for this role is, $76,500 - $151,800. Actual salary may vary based on level, work experience, performance, and other factors evaluated during the hiring process.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

Take a peek at how we care for our employees' holistic well-being with our benefits here (https://careers.duolingo.com/#benefits) .

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice (https://drive.google.com/file/d/1h49gnHpzESPCgAG-3i_uc0RKQuJ-OztB/view?usp=sharing) .