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JPMorgan Chase VP - Quality Assurance (QA) Lead - Credit Navigator in Plano, Texas

The QA / Automation Engineer lead is responsible for ensure application runs smoothly each release, works closely with Product Owner UAT Lead, and provides guidance/oversees the E2E automation to ensure all application services / release running smoothly.

You will work with cutting edge technologies, such as Domain-Drive Design (DDD), microservices, micro frontend (micro UI), Design Thinking via Double Diamond (Discovery & Framing), Continuous Integration / Continuous Delivery (CI/CD), and with UX/UI Designers and Researchers to provide solutions for Business. You will join us in the journey from private cloud GAIA to the public cloud, AWS.

  • Execute functional testing of application features including system integration testing, and regression testing

  • Write test scripts for manual functional testing and automation testing

  • Perform backend data validation against a relational database

  • Provide support for User Acceptance testing

  • Coordinate with application development, product owner, and external application teams for QA validation

Key Responsibilities:

  • Understand the various Testing processes, terminologies, and best practices

  • Creation of manual and automated test scripts using tools such as Selenium/Cypress

  • Develop and maintain regression testing suites

  • Develop Application Level Understanding for the applications that are assigned for testing.

  • Creation of test data & execution/updates of the test scripts to support testing across different testing cycles.

  • Work both independently and in a collaborative environment as part of application team and share knowledge with team.

  • Providing support and guidance to the development teams during the analysis, development, and testing processes.

  • Working effectively within team to identify and resolve issues

  • Demonstrate ability to quickly assess impacts to business operation, application, and processes as a result of proposed system changes.


  • 5+ years of QA experience

  • Experience developing SQL queries and ability to perform data analysis in database and Excel

  • Excellent attention to detail and ability to analyze detailed business requirements, raise questions and seek resolution to outstanding clarifications required and test case identification

  • Understanding of Software Development Life Cycle (SDLC) using Agile Methodology, and management tools ie. Jira

  • Must demonstrate strong time management skills, ability to multi-task & handle multiple test assignments & prioritize one's own work

  • Must have excellent verbal and written skills being able to communicate effectively on both a technical and business level

  • Experience in banking / finance would be highly desirable, especially working in a Commercial Bank or Wholesale Credit organization.

  • SQL knowledge a must

Required Technical Experience:

  • SQL (Strong skills in writing complex SQL queries)

  • Jira

  • Experience with UI Automation tools such as Cypress is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans