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Hyatt Assistant Operations Manager in PORTLAND, Oregon

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusiive culture, and fantastic benefits like:

  • Medical, Dental, and Vision insurance, life insurance, and short term disability

  • Retirement savings plans with employer contributions

  • Discounted & complimentary lodging accommodations at Hyatt worldwide

  • Discounted Tri-Met passes

  • Tuition reimbursement and so much more!

The Assistant Operations Manager is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, etc. is helpful. The Assistant Operaitons Manager will also assist at the Front Desk with our Guest Experience Host team as well as in the Market.

These responsibilities will also include staff training, development, coaching and scheduling. The Assistant Operations Manager will promote an atmosphere that insures customer and colleague satisfaction. This position reports directly to Front Office Manager and Director of Guest Experience.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Hyatt is an Equal Opportunity Employer –M/F/Veteran/Disability/SexualOrientation/Gender Identity

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills.

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

  • 1-2 years of progressive hotel Rooms/Operations Management experience

  • Service oriented style with professional presentations skills

  • Hotel/Hospitality degree an asset

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

  • Must be proficient in Microsoft Word and Excel

  • Must have excellent organizational, interpersonal and administrative skills

  • Oregon Food Handler card and OLCC permit required

Primary Location: US-Oregon-Portland

Organization: Hyatt Centric Portland - Downtown

Pay Basis: Yearly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: POR001143

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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