JOB DESCRIPTION

Lead Installer

POSITION SUMMARY

The Lead Installer at Shore Industries plays a critical role in ensuring the successful installation of shade structures and porch enclosure systems manufactured by the company. This position requires strong leadership skills, extensive knowledge of installation techniques, and the ability to coordinate with clients, contractors, and other team members to deliver high-quality results. The Lead Installer is responsible for overseeing installation projects from start to finish, including site preparation, equipment setup, assembly, and final inspection. Additionally, the Lead Installer may be required to train and supervise junior installers, maintain project documentation, and troubleshoot any issues that arise during installation. Strong communication, problem-solving, and time management skills are essential for success in this role.

ABOUT SHORE INDUSTRIES

At Shore Industries, we exemplifyCraftsmanship Excellenceby delivering high-quality outdoor living shade products, with meticulous attention to every stitch. Our culture ofInnovation and Adaptabilityembraces new technologies and market trends to lead our industry forward. Committed toEthical and SustainablePractices, we prioritize ethical sourcing, fair labor, and sustainable manufacturing. OurCustomer-Centric Approachensures exceptional service and lasting relationships through transparency and open communication. We fosterTeam Collaboration and Empowerment, creating an inclusive environment where everyone can contribute to our success. ThroughCommunity Engagement, we support local initiatives and enhance neighborhood well-being. Our dedication toContinuous Learning and Developmentcultivates a skilled workforce, while our commitment toIntegrity and Accountabilityupholds trust and reliability. We championTeam Collaboration and EmpowermentandContinuous Learning and Development**to help every team member reach their personal, professional, and financial goals. Our core values guide our hiring process, forming the backbone of our business.

PERFORMANCE OBJECTIVES

Supervise and perform the installation of outdoor living shades and covers, and all products and ensuring all products are installed correctly and operational.

Enforce adherence to all safety regulations and guidelines to maintain a safe working environment during installations.

Lead and coordinate the installation team, providing clear instructions, guidance, and support to ensure efficient workflow.

Plan and manage installation projects, ensuring timely completion and adherence to budget constraints.

Identify and resolve any technical issues that arise during installation to minimize downtime and ensure smooth operation.

Conduct thorough quality checks to ensure that all installed equipment meets Shore Industries' standards and specifications.

Maintain accurate records of all installation activities, including detailed reports and logs.

Serve as the primary point of contact for clients during installations, providing regular updates and addressing any concerns or questions.

Train installation team members and clients on the proper use, operation, and maintenance of installed equipment.

Ensure all necessary tools, materials, and equipment are available and in good working order for installation projects.

Identify and implement opportunities for improving installation processes and adopting best practices.

Work closely with other departments, such as design and production, to ensure seamless integration of new equipment and client satisfaction.

Ensure all installations comply with industry standards, regulations, and Shore Industries' internal guidelines.

Quickly address and resolve any challenges or issues that arise during installations, making informed decisions to keep projects on track.

Strive to exceed client expectations through high-quality installations and exceptional service, fostering positive client relationships.

KEY COMPETENCIES

Expertise in the installation, operation, and maintenance of outdoor living shades and covers, with a deep understanding of relevant equipment and tools.

Ability to plan, coordinate, and manage installation projects, ensuring they are completed on time and within budget.

Strong leadership skills to effectively guide and motivate the installation team, fostering a collaborative and productive work environment.

Excellent troubleshooting abilities to identify and resolve technical issues quickly, minimizing downtime and ensuring smooth operations.

Attention to detail in conducting quality checks to ensure installations meet Shore Industries' high standards and specifications.

Thorough knowledge of safety regulations and best practices to maintain a safe working environment during installations.

Strong verbal and written communication skills to provide clear instructions, updates, and feedback to team members and clients.

Commitment to delivering exceptional service and exceeding client expectations through attentive and responsive interaction.

Ability to maintain accurate records, manage inventory, and ensure all necessary tools and materials are available for projects.

Capability to train team members and clients on the proper use and maintenance of installed equipment, enhancing their skills and knowledge.

Strong collaboration skills to work effectively with other departments, ensuring seamless integration and project success.

Openness to new ideas and ability to adapt to changing technologies and market trends, driving continuous improvement in installation processes.

Efficient time management skills to prioritize tasks and manage multiple projects simultaneously, ensuring deadlines are met.

EDUCATION AND EXPERIENCE

High school diploma or equivalent

Minimum of 3-5 years of experience in residential/commercial construction with light equipment operation

Relevant certifications or licenses are a plus.

PHYSICAL REQUIREMENTS

? Ability to move around the installation site and access different areas of the facility.

? Capable of handling and operating tools and machinery.

? Ability to stand for extended periods and perform physically demanding tasks.

? Ability to lift and carry materials up to a certain weight limit, typically around 50 pounds.

? Good vision for inspecting equipment and ensuring precise installation.

? Ability to hear instructions, machinery sounds, and safety alarms in a noisy environment.

? Ability to climb ladders above 10 feet.

? Perform work with OSHA required PPE.

? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

BENEFITS

? Health, Dental and Vision Insurance

? Supplemental insurance (Aflac)

? Paid Holidays

? PTO Program

? 401K (company matched)

? Tuition Reimbursement

? Professional Training and Development Opportunities

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce,Shore Industriesrecognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

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