Our client, the medical device manufacturing industry, is seeking a contract administrator to join their team. .

Job Title: Service Contracts Team Coordinator

Duration: 14+ Months

Location: Princeton, NJ (08540)

Shift: 8:30 am – 5 pm

Pay : $32/hr on w2

Minimum pay rate starts from: $25/hr on W2

**Major Requirement: Exp. with Microsoft Office (Outlook, Word, Excel), Adobe, excellent verbal and written communication skills, attention to detail and the ability to manage multiple priorities.

Manage incoming product support contract requests.

Light prospecting, client order research, Scheduling

Detailed oriented, follow up skills

Proficient in MS Office

Looking for someone that is looking to grow into a sales career

Degree in Biology or Sciences preferred

Good Written and Verbal communication

Great Customer Service

Summary:

The Service Contracts Team Coordinator is responsible for monitoring the Service Agreements Inbox, assigning requests to Service Contracts Team Members, researching various aspects of new and existing Service Contracts, billing/pricing issues and other administrative tasks. This role will work in an office environment based in our Princeton, New Jersey headquarters.

Main responsibilities:

• Provide administrative support to the Service Contract Team for moderately complex elements of Abbott's Service Contract program.

• Responsible for coordinating the intake of Service Contract requests from Service Agreement Inbox from various departments within APOC and other Abbott Divisions.

• The role is responsible for assigning requests to the appropriate Service Contracts Team Member

• Researching existing contracts and medical device serial numbers, resolving billing questions and other data points.

• Verify Billing on a weekly basis.

• Process Credit/rebills.

• Sending out W9/Source letters by email

• Creating team monthly schedule

• Sending Reps RGA History as requested

• Handle request Contract & Pricing for Abbott Owned Equipment (AOE)

• Checking voice messages left for the team/return calls.

• Notes taking for team meetings.

• Able to use various Abbott Systems (SAP, QAD, ISS, SMS, etc.)

• Composes straightforward written correspondence at the direction of the Service Team.

• Manages and coordinates various projects as needed on a daily basis.

• Performs general administrative duties as assigned.

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

• Other duties as assigned, according to the changing needs of the business.

Education:

• Associate or bachelor’s degree in a business-related discipline or equivalent work experience.

Experience/background:

• Minimum 2 + years’ experience directly related to contract sales and administrations, preferably within the biotech/healthcare industry.

• Demonstrated organizational skills, attentiveness to detail, and ability to work under generalsupervision and the ability to handle multiple projects simultaneously.

• Demonstrated exceptional interpersonal, written and verbal communication skills,including the ability to listen, resolve moderately complex problems, and deal withunresolved issues, delays, and unexpected events, while effectively communicating andmaintaining rapport with customers and Sales Representatives,

• Demonstrated proficiency in operating a personal computer. Minimum intermediate Wordand Excel experience a must (Advanced proficiency with MS Office preferred)

• Strong analytical ability, originality and ingenuity required. The demonstrated ability toenter and retrieve data quickly is also required.

• Must have the knowledge and ability to extract data from multiple information systems on an ad-hoc basis.

• Strong organizational and follow-up skills, as well as attention to detail. Must have customer service attitude.

• Self-motivated: out of the box thinker; positive attitude, passion for quality and deliveryand excellence. Ability to maintain regular and predictable attendance.

• Ability to work in a high-volume, fast-paced, dynamic team environmentAbility to leverage and/or engage others to accomplish projects.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands— Manpower, Experis, Talent Solutions, and Jefferson Wells— creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity—as the best place to work for Women, Inclusion, Equality and disability—and in 2022, ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year—all confirming our position as the brand of choice for in-demand talent.

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