Program Assistant - Do you have strong clerical and administrative skills, and would like to be part of a great team? If so, perhaps Dorcas International is the place for you.

With an ever-passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship/immigration services, refugee resettlement, clothing and household needs, and more.

The Program Assistant provides office support for the Refugee Resettlement and Case Management team, including managing client data, office resources and supporting staff with clerical needs such as data entry, electronic filing, ordering supplies, and assisting with tracking refugee housing documents.

The Client Services area is responsible for providing for the immediate needs of newly arrived refugees. These needs include airport pick-up, securing housing, providing intensive case management and health screenings, enrolling children in school, enrolling adults in our in-house ESL classes as well as education and training programs, providing cultural orientation, and much more.

The candidate should have the following: Associates Degree or equivalent experience 2-3 years of prior experience working with the public in a customer service capacity preferred Fluent in spoken and written English and proficiency in a predominant foreign language of clientele (Spanish preferred) Excellent organizational skills and attention to detail Knowledge of office management systems and procedures Knowledge of computers and software applications Working knowledge of office equipment Basic understanding of clerical procedures and systems such as recordkeeping and filing Cross-cultural sensitivity and competency Excellent written and verbal communication skills Be a team player

Why should you apply? Range of professional opportunities in a growing organization Generous employer-paid health and dental benefits Generous paid vacation, sick days, and personal leave in addition to 13 paid holidays 403b retirement plan with employer contribution and life insurance Full-Time 37.5 hrs. per week Hourly rate: $21

Dorcas International has mandated that its employees obtain a COVID-19 vaccine. Employees may obtain an exemption from Dorcas Internationals vaccine mandate by requesting a medical or religious accommodation from Human Resources.