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Working Arrangement

Hybrid

Job Description

The role reports into the Executive Assistance and Travel Management Lead for Manulife Business Processing Services (“MBPS”). The Administration Analyst is responsible for providing virtual support to the Global Institutional Business Function. He/she will be responsible for the effective management of priorities through high quality administration, coordinates meetings, assists in agenda preparation, and follows through on meeting actions for the Global Institutional Business Function.

Role and Responsibilities

The Administration Analyst is primarily responsible for the effective management of priorities through high quality administration and follow through of deliverables.

Administration and business support responsibilities include the following:

• Manage agenda, coordinate pre-read materials and track action items for leadership team and business review meetings.

• Coordinate with Communications to effectively cascade internal messages.

• Manage Team Distribution lists and governance forum e.g. Global Institutional Leadership Team, Distribution Partners, Distribution Oversight etc.

• Coordinate agenda and logistics for leadership team offsites.

• Support with special projects as needed.

• Assist in creating draft presentations if needed.

Other responsibilities include the following:

• Perform administrative assistance duties to the Global Institutional Business Unit which includes but not limited to calendar management, facilitate travel requirements and handle expense reimbursement.

o Organising complex travel itineraries including visas, and processing expenses (experienced with Concur or similar system).

o Adept with scheduling across multiple timezones.

Qualifications

• 6+ years of relevant experience in an Administrative Assistant role.

• Strong oral/written communication skills required to interact with senior officers and representatives .

• Excellent meeting planning and organizational skills (planning, coordination, priority setting, task management and follow through).

• Highly collaborative and results-oriented.

• Proficient in making reports and deck/presentations.

• Advanced Proficiency in MS Outlook.

• Proficient in MS Office Suite includes Power Point, Excel, Word, One Note.

• Strong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills.

• With basic Project Management skills.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .