Network Engineer/SMTP Admin

Location Raleigh, NC

# of openings 1

Salary Range (Min-Max) 00

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Desktop Support Technician for a Full-Time position.

Job Summary:

We are seeking a skilled Network Engineer/SMTP Admin to join our team supporting the United States Postal Service (USPS). The selected candidate will be responsible for managing and maintaining the email gateway infrastructure, ensuring the security, performance, and efficiency of the USPS email systems. This role requires both independent work and collaboration with existing postal teams.

Key Responsibilities:

Email Gateway Administration: Administer and configure Broadcom/Symantec Messaging Gateway to maintain email systems, policies, and traffic rules.

Security Management: Ensure email security by managing gateway protections, mitigating email threats (e.g., phishing, spam, malware), and adhering to strict Information Systems security guidelines.

Network and Application Troubleshooting: Perform high-level troubleshooting for network and application issues affecting email delivery and system performance.

Capacity Planning and Optimization: Monitor email traffic, identify bottlenecks, and optimize the email gateway infrastructure for maximum performance and efficiency.

Monitoring and Reporting: Regularly monitor email traffic, log performance metrics, and provide reports to ensure service level agreements (SLAs) are consistently met.

Required Skills and Qualifications:

Broadcom/Symantec Mail Gateway Experience

Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and related platforms.

Proficiency in administering email servers, managing user accounts, distribution lists, and email policies.

Deep understanding of email protocols such as SMTP, POP, and IMAP.

Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption.

Proven experience in troubleshooting email issues and resolving technical problems.

Ability to collaborate effectively with cross-functional teams and integrate email systems with other applications.

Excellent communication skills for providing technical support to end-users.

Strong time management, multi-tasking abilities, and attention to detail.

Knowledge of best practices and IT operations in 24/7 service environments.

Desired Skills and Certifications:

Experience with Broadcom SMG.

Proven experience as an Email Administrator or in a similar role.

Relevant certifications, such as Microsoft Certified Solutions Expert (MCSE), are a plus.

Network and Log Analytics experience.

Familiarity with application layer protocols (HTTP, SSH, SSL, etc.).

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (https://nuaxis.com/about/)

NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (https://nuaxis.com/careers/) about our Benefits and Culture!

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