The Red Hat Sales IT team is looking for a Senior Manager of Salesforce Delivery. In this role, you will manage software engineers, developers, quality assurance (QA) testers, system administrators, and business analysts. You will work closely with project managers, scrum masters, release engineers, and enterprise architects to define, develop, test, and deliver business solutions for the Partner Ecosystem.

RESPONSIBILITIES

● You will be managing a team (in an Agile environment) consisting of 15-20 Salesforce resources including analysts, developers, system administrators, and third-party resources.

● You will be driving the Red Hat’s implementation of Salesforce Partner Relation Management (PRM) within Red Hat’s established development and release processes.

● You will be collaborating with business stakeholders in Sales/Sales Operations to prioritize their requests based on opportunities to increase revenue, retain customers, and drive process efficiency (in that order).

● You will be using Salesforce best practices to manage your team in designing/delivering scalable enterprise solutions.

● You will work with the Development Operations and Architecture teams in evolving the current models of governance and continuous delivery for Salesforce for Red Hat.

● As a manager, you will be responsible for:

○ Establishing measurable individual objectives aligned to organizational goals.

○ Providing regular constructive feedback on performance and development.

○ Recognizing high performers and retain key talent.

○ Instill and maintain a culture of continuous learning by providing growth and training opportunities.

● You will be coordinating team communication with local, global, and off-shore contractor resources to ensure on-time delivery of releases.

● You will be analyzing team capacity versus demand and communicating resourcing needs to management. You will provide solutions for gaps in capabilities.

● You will be cultivating collaborative relationships with your peers to coordinate development and identify opportunities for process improvement.

● You are expected to lead by influence across the organization and provide mentorship for team leads and new managers.

REQUIRED SKILLS

● 5+ years of experience working in people management and application delivery management across SaaS technologies.

● 5+ years as a Senior Salesforce Developer or Senior Salesforce Administrator. Strong understanding of Salesforce Development and multi-tenant architect model.

● 3+ years of experience managing Partner application development and configuration.

● 3+ years of experience delivering within an Agile project environment. Experience with large-scale project management.

● Bachelor’s degree within Computer Science, Engineering, or a related field. MBA or advanced degree is a plus.

● Demonstrated knowledge and skills to oversee the delivery of technology solutions using agile methods and both onshore and offshore providers for 5+ years.

● Critical thinking skills to project situations; ability to make judgment calls to establish direction for resolution and oversee and manage resolution plans. Self-aware and strategic thinker; proficient at building strong relationships.

● Demonstrated ability to build relationships, collaborate with, and influence cross-functional teams in a global capacity.

● 3+ years working with Partner Ecosystem

The salary range for this position is $148,940.00 - $245,750.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.