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FirstService Residential Beach Club Attendant in Rancho Santa Margarita, California

Job Overview:

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The Beach Club Attendant assists with facility management responsibilities such as monitoring vendors, contractors, operational personnel and facility users, under the general supervision of the Beach Club Operations Manager. Inspect parks and recreation facilities, prepares and submits maintenance and repair work orders. Ensures adherence to maintenance and activity schedules. Provides quality control and enforcement of property management processes and procedures. Participates in the implementation of community wide special events and recreational programming.

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Compensation: $17-$19 an hour

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FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

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Job Responsibilities:

In addition to all other duties and responsibilities described within the generic job description for Beach Club Attendant, the following specifically apply to this position. Other duties may be assigned.

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Facility Usage

  • Co-ordinate, Supervise, Administer all Facility Usage.
  • Assist in monitoring Policies and Guidelines.
  • Respond to homeowner inquiries regarding facility usage.
  • Responsible for registering, recording, and monitoring facility rentals.
  • Assist in the implementation of all Association and FirstService Residential sponsored community events.

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Administrative
  • Responsible for all front desk operations. Including but not limited to telephone, clerical activities, interfacing with residents, etc.
  • Handle customer service calls and issue related work orders, in accordance with established procedures.
  • Receive all material delivered to the onsite office, process it, and forward to the responsible parties.
  • Verify resident card access identification, provide card information relative to lost, replaced or change of status cards and regularly maintain modem connections to all park facilities
  • Maintain lost and found depository.
  • Registration and supervision of all boating activity, including but not limited to inspections, insurance requirements, and membership.
  • Monitor and report any violators of the policies and guidelines to the appropriate Property Administrator, Supervisor and/or Manager of Operations.
  • If applicable, monitor the rental and maintenance of all boats.
  • Co-ordinate and attend as requested by the Manager of Operations, Community Executive Officer and/or General Manager to meetings and functions.
  • Handle all functions outlined in the Procedural Manual.
  • Assist with Board meeting preparation and clean up as necessary.
  • Keep all filing current and maintain well-organized files.

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Fiscal:
  • Responsible for all moneys collected from boat rentals, facility and equipment rentals.
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Facility Maintenance:
  • Responsible for walkthroughs of the facilities, and to direct responsible vendor for repairs and in accordance with budget guidelines.

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Skills & Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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  • Verbal ability to effectively communicate with homeowners, vendors, Board members and management staff.
  • Must be able to hear in order to receive telephone calls and voice mail messages.
  • Must be mobile in order to move around operational facilities to perform inspections, provide vendor oversight and monitor facility users.
  • Must be able to handle multiple tasks concurrently.
  • Must be knowledgeable and adept with Microsoft Outlook, Word and Excel.
  • Must be able to independently answer and place telephone calls.
  • Must have excellent customer service skills.
  • Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and; respecting the diversity of the operations workforce in actions, words and deeds.
  • Must be a creative problem solver.
  • Proficient in English.
  • Excellent general math skills.

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Education & Experience:

  • Associate's degree or equivalent with emphasis in Recreation or a closely related field.

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Part Time Seasonal, 20 – 35 Hours per weekThere may be occasions when it will be necessary to work various holidays and/or weekends.Flexible weekday & weekend work required, and occasional overtime may occur
  • Must be able to lift 25lbs.
  • Must have finger dexterity for typing/using a keyboard.
  • Must be able to sit for long periods of time at a desk.
  • Must be mobile enough to move around office.
  • Consistent and regular attendance required.

Tools & Equipment Used:

  • Possess dependable transportation, a valid California State Driver’s License, and the state mandated vehicle insurance.

What We Offer:

  • Medical, dental, and vision plans (full time and part time 30+ hours)
  • Part time 20+ hours qualify for dental and vision
  • 401K match
  • Time off including vacation, sick, and company paid holidays
  • Pet insurance available
  • Verizon discount
  • Tuition reimbursement
  • Legal services
  • Free emotional wellbeing and daily life assistance support for all associates
  • Domestic partner coverage
  • Health savings account
  • Flexible spending account

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About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

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Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

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Disclaimer:

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The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

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