Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Role

Have you wanted an opportunity to develop the software applications and architecture to launch, operate and scale an advanced global telecom service?

As the Software Development Manager you will lead a team of engineers that will design and implement products that are critical to operate Kuiper; for example Customer Service App to handle customer questions and contacts, Chatbot based automation to resolve customer queries without manual intervention, technical troubleshooting workflows etc.

You’ll build systems using the latest AWS technologies, leveraging best-in-industry software engineering practices.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

-Aid in the design and delivery of Telecom Components, Customer Service Applications, AI based chatbots and Services.

-Work with our peer teams and stakeholders to design suitable software systems and interfaces to fulfill the customer needs.

-Develop a strategic plan for the growth of the team, both from a software services and organization perspective.

-Hire & Develop a diverse team of software engineers.

-Collaborate with your fellow team members to form a strong foundation for a software organization in Project Kuiper.

-Help on-board and mentor new team members.

We are open to hiring candidates to work out of one of the following locations:

Redmond, WA, USA

Basic Qualifications

• 3+ years of engineering team management experience

• 7+ years of working directly within engineering teams experience

• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

• 8+ years of leading the definition and development of multi tier web services experience

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.