JIRA Systems Administrator (Journeyman)

Redstone Arsenal/Huntsville, AL

IPT Associates (IPTA) is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Aviation and Missile Center (AvMC) Team, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.

Our Team:

IPTA seeks talented people who are enthusiastic about applying technology to deliver innovative outcomes with “fierce determination, fearless integrity, and passionate service.” Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:

• Smart people with a passion for technology

• Ability to solve challenging technical business problems

• Self-directed professionals

• Hunger to continually learn and grow

We are looking to hire a JIRA System Administration professional to support our Enterprise IT Support Services work at the Army Aviation and Missile Center (AvMC), Redstone Arsenal. AvMC is the Army’s focal point for providing research, development and engineering technology and services for aviation and missile platforms across the weapons systems life cycle. AvMC’s mission is to “deliver collaborative and innovative aviation and missile capabilities for responsive and cost-effective research, development, and life cycle engineering solutions” to equip the Warfighter with the best technology today and tomorrow.

Responsibilities:

• Support AvMC CIO/G6 Service Center’s (ASC) services through the development and sustainment of its use of Atlassian Jira.

• Develop and maintain automation workflows, develop plugins to extend JIRA Software and associated complimentary Jira Service Management and Confluence module capabilities , build dashboards for add ons as needed

• Have ability to configure custom fields, create preset filters to be used for Agile boards or Dashboards; k eep Confluence and JI R A up to date with Software (upgrades / patches), test outcomes.

• Assist G6 Directorate teams by customizing the JIRA/Confluence tools to meet the ir team needs

• Review project implementations and direct team to make improvements as needed

• Coordinate with G6 customers and Info Service Leads for testing and deployment of customer projects across multiple environments (DEV/STAG/PROD); keep e nvironments synchronized

• Process Service Requests for JIRA/Confluence assistance submitted by G6 Arsenal employees on the AvMC Service Desk porta

• Coordinate specialized JIRA integration; d ebug Atlassian-jira.log, Catalina.log and other logs to determine issues and recommend solutions

• Provide strategic systems recommendations for implementation of future releases, and reporting metrics across the enterprise

• Maintain confluence page of changes when tools are upgraded

• Conduct capacity planning, performance testing, and tuning

• Monitor and report systems metrics for decision making purposes

• Provide system support to maintain highly secure and available Atlassian tools that comply with Cybersecurity SOP and system authorizations .

Requirements:

• Bachelor’s degree in a related field

• Eight (8) years of prior JIRA experience in a similar role

• Strong knowledge of Atlassian JIRA and Atlassian Confluence software

• Strong communication and organizational skills

• Active Security+ CE Certification or equivalent or higher

• Active Security clearance required

IPT Associates, LLC is an Equal Opportunity/Affirmative Action employer.  We are committed to providing equal employment opportunity to all qualified employees and applicants for employment.  The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law.  We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity. 

Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.

#clearance

#dice