Reiss Stock Assistant in Richmond, United Kingdom
Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What's this role about?
As part of our Retail team, you'll be joining our store in Richmond, as our Stock Assistant on a permanent, part-time basis. Stock availability is essential to delivering our customer promise, with a core service being fulfil from store which seamlessly enables our customers to access different options and sizes from any store location in the UK, and have it delivered directly to them within days. This role will lead our stock control, including the fulfil from store activities, ensuring that we meet our customers expectation on stock availability.
What you'll be doing
Processing stock deliveries, ensuring all items are pre-retailed to the highest standard
Ensuring new lines and replenishment are placed on the shop floor as priority following delivery
Managing timely replenishment of stock throughout the day, ensuring size availability is always maintained
Processing stock recalls back to the warehouse in line with our stock returns standards and policy
Processing Fulfil From Store picks and preparing them for collection, ensuring that our company find rate target of 90% is achieved
Completing Inventory scans daily and maintaining stock file accuracy through regular adjustments
Completing Collect In Store Parcel audits and supporting with Collect In Store parcel collections and returns
Supporting faulty stock management and returns
Ensuring stockroom standards, organisation and cleanliness are maintained to support replenishment and limit stock damage
What you'll ideally bring to the role
Previous stockroom or stock handling experience
Good written and verbal communication skills
Excellent attention to detail
A passion for premium or luxury product
Previous experience in a customer-facing environment
Flexibility and ability to adapt to changing priorities
Ability to work in a fast-paced retail environment
Have excellent communication and interpersonal skills
Have excellent organisational and decision-making skills
Be a team player
What we'll do for you
Seasonal business wear allowance
Generous employee discount
Rewarding commission structure
Wellbeing and financial support through our Employee Assistance Programme
Low monthly cost health support through our medical cash plan
Family friendly policies including enhanced parental pay
23 days annual leave, increasing to 25 days after 2 years' service
Employee referral scheme
Career development opportunities
Apply now to start your story at Reiss…
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.