Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Mon May 20 2024 Job Description:

Job Function:

This is a front-line student service position involving extensive in-person, telephone and email contact for students, parents, and sponsors interpreting and explaining complex student accounts, policies, and requirements concerning tuition costs and bill payment.

Examples of Duties and Responsibilities:

• Responsible for providing a high-level of customer service

• Maintain individual student accounts: post payments, charges, adjustments and disbursements

• Prepare daily bank deposits

• Maintains and reconciles petty cash fund

• Maintains PC-based logs of deposit information as well as tracking student accounts

• Create and maintain excel spreadsheets containing assorted student account data used in tracking and analyzing A/R

• Maintains cash drawer, safe, and confidential records in a secure manner

• Performs various other duties/responsibilities as assigned

MCC Expectations:

• Adheres to the College Code of Conduct.

• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.

• Maintains technological competencies utilized by the College.

• Commits to the philosophy of a comprehensive community college.

• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

  Job Requirements:

Required Qualifications:

• Must be a Monroe County Resident.

• Must currently hold the title of Cashier or meet the following minimum qualifications to take the next exam offered for this title:

• Minimum qualifications: Graduation from high school or possession of an equivalency diploma, plus EITHER:

  A) Three years paid full-time or its part-time equivalent experience in bookkeeping OR financial record keeping OR as a cashier* two years in either capacity must have involved handling money; OR

  B) Graduation from a regionally accredited or NYS registered college or university with an Associate's Degree in Accounting, Finance, or Business Administration, plus one year of paid full-time or its part-time equivalent experience in bookkeeping or financial recordkeeping OR as a cashier* that involved in either capacity responsibility for handling money; OR,

  C ) Any equivalent combination of training and experience as defined by the limits of A) and B) above.

*Experience as a cashier must have involved responsibility for transactions involving reconciling and balancing cash, and related recordkeeping.

Preferred Qualifications:

• Experience with the Banner Student Information system

• Experience in Higher Education

• Demonstrate exception customer service skills and experience

• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

  Additional Information:

Job Type: Full Time, permanent

Hours: 8:45am - 4:45pm

Salary: $41,006.46, increment in 6 months.

MCC offers a Flexible Work Policy for benefit eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting and compressed work schedule. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice Non-Discrimination (http://www.monroecc.edu/diversity/notice-of-non-discrimination/)

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