HHS - Administrative Assistant (Badging)

Rockville , MD

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Posted 7 days ago

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Job Description

HHS - Administrative Assistant |

Protection Strategies Inc.

$500 Referral Bonus

About Us:

Do you want to make a difference? Do you want to join a diverse team supporting a unifying mission? PSI is always looking to enhance its staff with professional, talented individuals.

PSI is willing to sponsor candidates for Top Secret Clearance (for specific jobs that require it)

Culture

PSI's success is driven by our motto "People First, Mission Always." We put people first, and this starts with our team members. We treat everyone on our diverse team with respect, and we work hard to ensure everyone's success by providing leadership, training, mentorship, and development opportunities. Our competitive benefits and culture of integrity, professionalism, and excellence attracts top talent in the industry.

Missions

Together with our federal partners, PSI is engaged in protecting critical assets by investigating and adjudicating personnel for secure and sensitive programs, protecting the resiliency of the Nation's essential infrastructure, and supporting the safe placement of unaccompanied refugee minors. We support the mission of our customers through trusted partnerships and by creating tailored solutions that meet their needs and overcome the challenges created by the ever-evolving landscape.

Workforce Diversity

PSI has achieved and maintains one of the most diverse workforces in the country. 56% of our workforce is ethnically diverse and 53% of our workforce are women. This extends to our leadership team as well. 56% of our leadership team is ethnically diverse and 50% of our leadership team are women. At PSI, we do not talk about doing the right thing, we just do it.

About the role:

The Administrative Assistant is to serve as general administrative help to Intake, Suitability, and Badging Services Program and is responsible for overseeing and providing day-to-day support services in a wide area of administrative functions thus minimizing executive involvement on daily and routine administrative functions and inquiries.

Responsibilities:

• Contact Federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuances.

• Answer telephone inquiries, questions regarding badge office policies, procedures,

• Manage office resource mailboxes and correspond with agency sponsors and liaisons, both internal and external, regarding badge status'

• Draft and update office Standard Operating Procedures (SOPs)

• Submit new and departing user request to IT Helpdesk

• Receive, log, and ship fingerprint cards to applicants for background investigation

• Perform certificate rekey, pin reset, and card update activities

• Manage agendas and travel arrangements for staff

• Coordinate meetings and appointments, along as taking meeting minutes

• Coordinate and assist leadership with onboarding new hires

• Maintain office upkeep and coordinate with building maintenance as needed

• Schedule and set up conference rooms as needed for trainings and meetings

• Perform card custodian functions including ensuring all badges are stored securely

• Responsible for checking identity and proofing process with valid government photo IDs

• Responsible for destroying deactivated badges and requesting account terminations

• Provide training to newly assigned badge office staff

• Maintains applicant records, documentation, and files

• Maintain the HHS' rules and regulations for identifying inter-agency badges and coordinate with external agency accordingly

• Create and maintain spreadsheets

• Troubleshoot inquiries, issues and other problems associated with the enrollment and issuance stations

• Print and ship new and replacement badges for clients, federal employees, contractors, and liaisons

• Reporting system failures and downtime to the appropriate assistance centers, as needed

• Other duties as assigned

  Qualifications/Requirements:

• High school diploma or GED required

• 3-5 years of experience working in program assistant and/or administrative capacity

• 1 year (minimum) experience in data entry

• Motivated self-starter

• Ability to work well with a team

• Ability to sit for long periods of time, standing, walking, crouching and kneeling

• Effective interpersonal and communication skills

• Multi-task in a fast-paced environment

• Strong data entry skills alpha and numeric

• Proficient in Microsoft office applications

  Preferred Qualifications/Requirements:

• Previous experience working in a government building and/or badging office

  Company Benefits/Perks:

• Medical

• HSA + HRA

• Goodrx

• Telemedicine

• Dental Benefits

• Vision Benefits

• Basic and Voluntary Life and Ad&D

• Disability Products

• Employee Assistance Program

• 401(K) Retirement Plan

• Commuter Benefits

• Financial Advisor

• Tuition Assistance

  EEO Statement:

  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Our company takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

  Our company maintains a drug-free workplace. All offers of employment will be contingent on applicant passing a pre-employment drug screen.

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