Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).

The anticipated salary range for this role is between $78,000.00 and $118,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.

It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.

SUMMARY, PRINCIPAL DUTIES & RESPONSIBILITIES

• Support the Sr. HR Business Partners and their respective client groups on the talent review, performance management, promotion, and compensation.

• Collaborate with Sr. HR Business Partners to address performance management issues, which will include drafting talking points and/or performance improvement plans and maintaining reporting database.

• Monitor and respond to employee inquiries raised via the Ask HR ticketing system assigned to the Sr. HR Business Partners.

• Partner with Sr. HR Business Partners and Recruiting on position management and recruiting processes.

• Coordinate with the HR Data & Analytics team to generate ad hoc reports for Sr. HR Business Partners.

• Support the Sr. HR Business Partners and the HR Operations team on various onboarding and offboarding initiatives, including voluntary and involuntary separation processes, work authorizations, visa sponsorship, exit interviews and new hire paperwork.

• Facilitate delivery of HR communications in partnership with Sr. HR Business Partners and other HR stakeholders as appropriate.

• Support Sr. HR Business Partners in creating and rolling out initiatives across the organization addressing areas such as employee engagement, retention and professional training & development.

• Build and maintain strong relationships with HR colleagues in functional areas across SMBC MANUBANK and SMBC Americas Division as well as with vendors and third-party providers.

• Manage the education reimbursement process.

• Coordinate with outside immigration counsel to monitor and manage work authorizations.

• Lead weekly new hire orientation on rotation with other members of the HR team.

• Coordinate with HR Operations to ensure that the HR intranet page and all documentation (policies, procedures, org charts) are up-to-date and in compliance with local, statutory and federal laws.

POSITION SPECIFICATIONS

• Education: Bachelor’s Degree in Human Resources, Social Sciences, Management or similar field preferred.

• Skills/ Qualifications:

• 5+ years of professional work experience as an HRBP or in a HR generalist role with employee-facing responsibilities, preferably within financial services

• trong written and verbal communication skills and ability to interact with employees at all levels, including senior management.

• Ability to work effectively in a team environment with geographically dispersed employees and HR colleagues

• Strong analytical capability

• Demonstrated skills as a problem-solver and self-starter who can work independently but also know when to escalate issues to management

• Experience in benefits administration a plus

• Ability to comfortably navigate ambiguity

• Ability to adapt in a fast moving, high pressure, constantly evolving environment

• Experience with Success Factors a plus

• Strong Excel, Word, and PowerPoint skills required

• Working knowledge of Microsoft Teams and Coupa preferred

• SHRM certification preferred

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCPA DISCLOSURE

Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that Manufacturers Bank collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.manufacturersbank.com/CCPA-Privacy. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.