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National General Insurance Company Mail Room Associate (Onsite) in Saddle Brook, New Jersey

This role is fully onsite within our Saddle Brook, NJ office. Candidates must live within a 50-mile radius of the office in order to be considered.

Job Summary:

This role will prepare incoming mail for scanning and keep accurate records of tracked mail. (UPS, EXPRESS etc.) Monitor postal changes for cost savings. This role will also keep accurate records of all tracked mail and deliver to the proper departments.

Key Responsibilities:

  • Complete work using procedures standard to the organization

  • Applies working knowledge to related work are processes and procedure

  • Prep mail and deliver to scan center

  • Deliver copy paper

  • Affix proper postage to outgoing mail

  • Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing

  • Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed

  • Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards

  • Generates and sends appropriate forms to insured/claimant for completion

  • Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties

Supervisory Responsibilities:

This job does have supervisory duties

Preferred Qualifications:

Education and Experience

  • College degree or equivalent experience

  • 1-2 years of related experience

Certificates, Licenses, Registrations

  • None

Functional Skills

  • Ability to understand team objectives and service requirements

  • Basic verbal and written communication skills

  • Experience with Pitney Bowes equipment


National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $35,400 - $41,600 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!