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SUMMARY

The Business Systems Manager will be responsible for the internal product management of SSandC's Precision LM Servicing Software and other systems, as assigned. This professional will play a pivotal role in ensuring the seamless operation, optimization, and enhancement of Precision to meet the evolving needs of our organization and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES * Act as a product manager and system expert for SSandC's Precision LM Servicing Software and corresponding Borrowers Viewpoint online portal. Other technology may be assigned as capacity allows. * Responsible for proactively engaging with internal cross functional teams to understand system utilization, strategic technology needs, data management, reporting requirements, issue identification and management, and system interconnectivity. * Serve as primary contact for the owned vendor relationships, to ensure service levels are maintained, and propose creative product enhancements that complement internal digital strategies and improve our business user's experience and productivity. * Manage the system administration, user maintenance and security configurations. * Oversee release management and coordinate internal testing and acceptance. * Create training resources and conduct system training, as needed. * Other duties as assigned

REQUIRED EDUCATION AND EXPERIENCE * 5+ years of business systems product management, administration, implementation and/or project management experience * 3+ years of experience working in the commercial mortgage industry preferred * Strong analytical skills with the ability to translate complex business requirements into technical specifications * In-depth understanding of commercial loan administration processes and software systems including, but not limited to, Commercial Mortgage Servicing Software, Document Management, CRM, and Pipeline Management tools * Specific experience in Precision highly desirable * General knowledge of regulatory compliance requirements in the financial services industry * Proficiency in data analysis tools such as SQL, Excel, and business intelligence platforms preferred * Bachelor's degree preferred

JOB EXPECTATIONS * Regular and reliable attendance required

BENEFITS We offer a comprehensive benefits package for employees and their families including medical and dental plan; 401k plan including company matching; firm funded life and disability insurance.

Pursuant to the laws regarding job postings where the position is located in, Colliers is disclosing the following information:

Approximate Salary for this Role: $90,000 to $130,000 per year This position is also eligible for discretionary bonus

Our hourly ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum... For full info follow application link.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, pleas e contact the recruitment team by email at canada.careers@colliers.com.