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Robert Half Customer Service Representative in Salt Lake City, Utah

Description This Customer Service Representative position in the Healthcare, Hospitals, Social Assistance field via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships. If you're looking for work in Salt Lake City, Utah and can work a short-term contract / temporary position, this could be the Customer Service Representative opportunity for you!

Your responsibilities in this role

  • Handle incoming telephone calls

  • Field and send out send written business correspondence

  • Give exceptional customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers Requirements - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Answering Inbound Calls experience required

  • Strong familiarity with call centers

  • Comprehensive knowledge of customer service

  • Strong communication and social skills and able to receive criticism well

  • Excellent customer service and office administrative skills

  • Proven computer skills

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Strong proficiency in Excel and other Microsoft Program skills

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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