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UnitedHealth Group New Hire Onboarding and Training Associate - San Antonio, TX in San Antonio, Texas

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

This position is responsible for assisting with writing and delivering procedural training material for ComfortCare Transportation. This includes conducting new hire training and continuing education, as well as ad-hoc training as deemed necessary by management.

Primary Responsibilities:

  • Develops training manuals specific to various functional areas within the division

  • Plans, develops, and provides training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on the job training, meetings, conferences and workshops

  • Develops and conducts monthly safety training for Transportation Specialist

  • Conducts needs assessments with management to identify training needs

  • Provides “Train the Trainer” training sessions to supervisors and/or managers on various operational topics

  • Serve as the UHG Culture Ambassador for ComfortCare

  • Reviews operational problems and policies, and recommends solutions to management

  • Performs annual audits on all operational manuals

  • Effective presentation skills with the ability to deliver and communicate complex training concepts in a manner that is easy to learn for audiences of varying skill levels

  • Must be able to prioritize and handle multiple tasks/demands simultaneously

  • Must be highly organized and able to work well under pressure

  • Must possess excellent oral and written communication skills

  • Performs other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of experience of facilitating meetings, recording meeting minutes, identifying/managing action items, and developing agendas

  • 2+ years of experience with process documenting

  • 2+ years of advanced experience with MS Outlook, Word, Excel, SharePoint and PowerPoint

  • 2+ years of experience designing and delivering/presenting technical and non-technical training courses

Preferred Qualifications:

  • Associates Training within a transportation industry

  • Bilingual (English/Spanish) fluency

  • Medical/Health Industry Experience

Physical & Mental Requirements :

  • Ability to lift up to 25 pounds

  • Ability to sit for extended periods of time

  • Ability to stand for extended periods of time

  • Ability to use fine motor skills to operate equipment and/or machinery

  • Ability to receive and comprehend instructions verbally and/or in writing

  • Ability to use logical reasoning for simple and complex problem solving

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: New Hire Trainer, Transportation Trainer, Transportation Safety Trainer, Transportation, San Antonio, TX, Texas

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