Description

We pride ourselves on creating a positive and inclusive work environment, and we are currently seeking a highly motivated and customer-focused individual to join our team as a Bilingual Receptionist. As a Bilingual Receptionist, you will be the first point of contact for our clients and visitors, ensuring a warm and professional welcome. This role requires fluency in both English and Spanish, excellent communication skills, and the ability to multitask in a fast-paced environment. The successful candidate will play a crucial role in creating a positive first impression and maintaining efficient daily operations.

Key Responsibilities:

Front Desk Operations:

• Greet and welcome clients, visitors, and employees in a friendly and professional manner.

• Answer and direct incoming calls promptly and efficiently.

• Manage and maintain the reception area, ensuring cleanliness and organization.

Communication:

• Provide accurate information to inquiries about the company, its products/services, and general information.

• Communicate effectively in both English and Spanish to assist clients and colleagues.

Administrative Support:

• Assist with general administrative tasks, such as sorting mail, coordinating deliveries, and managing office supplies.

• Schedule and coordinate meetings and appointments as needed.

Customer Service:

• Handle customer inquiries and resolve or escalate issues to the appropriate department.

• Ensure customer satisfaction by providing excellent service and assistance.

Multitasking:

• Manage multiple tasks simultaneously while maintaining a high level of professionalism and accuracy.

  Requirements

Qualifications:

• Fluency in both English and Spanish (written and spoken).

• Proven experience as a receptionist or in a customer service role.

• Strong communication and interpersonal skills.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Exceptional organizational and multitasking abilities.

• Positive and proactive attitude with a strong sense of professionalism.

• Ability to handle sensitive information with discretion.

Education and Experience:

• High school diploma or equivalent.

• Previous experience in a similar role is preferred but not mandatory.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .