Outreach & Enrollment Manager

Location: San Diego or Los Angeles, CA

Job Id: 1034

# of Openings: 1

Richard Heath & Associates, Inc. (RHA) is currently seeking a talented professional for the following opportunity in the Los Angeles or San Diego area:

Outreach & Enrollment Manager - Capital Improvements

Full-time, Non-exempt

RHA delivers a broad portfolio of energy efficiency programs as well as delivering technical consulting services. We are looking for a talented Account Manager to work as part of our Energy Savings Assistance (ESA) Multifamily Energy Savings program which provides no-cost and reduced-cost energy efficiency upgrades and project assistance to eligible affordable multifamily properties and residents in California.  They will be responsible for strategic outreach in their assigned territory to secure new business and repeat business from existing customers. The Outreach & Enrollment Manager will travel within the program territory to engage with customers, educate and engage program participants, secure enrollments, initiate capital improvement projects, monitor performance, ensuring that customer satisfaction is high, and any issues are resolved promptly. They will be responsible for accurate documentation, project performance, budgets, and tracking project results. This position is hybrid with a minimum of 1 day in our Santa Fe Springs or San Diego office.

Minimum Qualifications :

• Bachelors degree or commensurate experience

• Experience with property retrofits, capital improvements, energy efficiency, in multifamily existing construction

• Outside sales experience

• Excellent written, oral, and communication skills

• Intermediate skills in Word, Excel and Power Point programs

• Experience communicating with residential property owners, management groups, facility management, HOAs, mechanical and plumbing contractors preferred

• Understanding of energy efficiency projects and working knowledge of financial metrics to assess feasibility of capital improvements (such as ROI, simple payback, NPV, etc.) a plus

• Reliable vehicle for travel, minimum level of insurance and California driver's license

  Target Pay Rate: $25 - $29 per hour plus incentive pay based on successful property enrollments

  Who is RHA?

  For 40 years, Richard Heath & Associates, Inc. (RHA) has delivered innovative, impactful programs with expansive reach into California’s hard to serve communities, and has helped over 1,000,000 residents and small businesses conserve resources. RHA is a minority owned business and we are committed to social, environmental and racial equality.

  WHY IT IS EASY TO FEEL PASSIONATE ABOUT OUR WORK:

  Our Vision - Connecting our clients to diverse populations

  Our Mission - working together to improve lives by delivering socially responsible solutions.

  Our Values - PA2CT

  Proactive Adaptable/Accountable Committed Team

  Our Motto­ - Doing whatever it takes

  Richard Heath & Associates is an equal opportunity employer committed to

  a diverse workforce

  Employment is contingent upon passing all required clearances of the position, which may include but not limited to: criminal history, driving record, education and employment verification, and drug testing.

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