The Office of the City Administrator and its 25+ divisions and departments provide core internal and public-facing services in San Francisco.   

The Office of the City Administrator’s Mission and Vision 

Our vision is to lead the nation in public administration and enable City departments to deliver effective public services. We aim to help the City run better, to connect San Francisco residents and visitors to the vital public services they seek, and to create a meaningful and diverse work culture that provides a place of choice for people invested in a career in public service.  

We are committed to ensuring that City services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.   

We are also committed to ensuring that the Department is a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, retention, training, and development, particularly for Black, Indigenous, and people of color (BIPOC). We offer flexibility with a hybrid remote and in-person work environment in our office in San Francisco, California. (Must be a California resident.) 

To learn more about our departments, divisions, and programs, visit:  https://sf.gov/departments/city-administrator 

About Committee on Information Technology (COIT)

San Francisco is proud to be a global leader in the delivery of government services and technologies. As San Francisco's technology governance and policy making body, the Committee on Information Technology (COIT) provides a forum for City leadership to coordinate and collaborate to make citywide technology decisions. Through regular public meetings, COIT also offers the public updates on the state of technology in the City. In addition to managing COIT as a policy body, COIT staff work with departments and policymakers to help transform local government services by supporting modern technologies and the adoption of user-centered design. To learn more about COIT, please visit www.sf.gov/coit.

The Director for COIT consults with the City Administrator and City CIO for purposes of developing and implementing strategic policies, initiatives, and performance measurement of IT activities.  The Director for COIT also interacts with the Mayor's, Board of Supervisors', and Controller’s staff, as well as department heads and department CIOs, for purposes of IT strategic planning, annual IT project prioritization and budgeting, and IT project performance review. 

Primary duties include, but are not limited to:

• Collaborate with the Department of Technology and other City departments to identify, develop and promulgate policies that engender effective, coordinated use of technology to support excellent service delivery by the City.

• Oversee the planning, facilitation and execution of COIT monthly meetings and any COIT subcommittee meetings, including ensuring compliance with all city and state open meeting requirements, development and posting of the agenda and meeting materials, facilitation of presentations and development of meeting minutes.

• Work with the City Administrator and the Deputy City Administrator to identify key policy issues and provide for efficient and meaningful discussions at COIT meetings

• Oversee the planning and execution of COIT Budget and Performance Subcommittee meetings; work with City departments annually to develop and evaluate requests for technology projects; develop an annual technology project budget for approval by COIT and submission to the Mayor’s Office

• Lead creation of the biennial five-year Information and Communication Technology (ICT) Plan for approval by the Mayor and the Board of Supervisors

• Monitor and support technology project implementation by City departments including project status, schedule and expenditures. Evaluate effectiveness of technology upon project completion

• Support implementation of the Digital Accessibility and inclusion Standard in collaboration with stakeholders including the Mayor’s Office on Disability, Digital and Data Services and all 52 City departments

• Represents the department before Boards, Commissions, and Committees.

• Manage a team of three, communicating job expectations and appraising results. 

EDUCATION: Possession of a bachelor's degree in public policy, public or business administration, law or finance;

AND

EXPERIENCE: Four (4) years of verifiable progressively responsible administrative, project management, and/or policy experience.

SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience.  One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Desirable Qualifications

• Possession of an advanced degree (MA, MPP, JD or PhD) in public policy, public or business administration, law or finance

• Managerial and administrative experience in a public sector agency

• Experience developing, managing and monitoring technology strategy and policy and/or technology projects in the public or academic sectors

• Proven collaboration and relationship-building skills and ability to work effectively with diverse people and partners

• Excellent communication and presentation skills

• Ability to think strategically and creatively 

SECURITY CLEARANCES AND BACKGROUND INVESTIGATIONS: Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate's suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include, but not limited to: applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors. Failure to obtain and maintain security clearance may be basis for termination.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Compensation: $137,540 - $175,552 annually

How to Apply:

• You MUST complete this supplemental questionnaire: https://forms.office.com/g/vZ65eiRWji

• Your application MUST include a resume and a writing sample of no more than 2 pages.  To upload, please attach using the "additional attachments" function.

• Applicants are encouraged to apply immediately as this recruitment may close at any time but not earlier than May 21, 2024. This position is open until filled.

You may contact Lawlun Leung via email at lawlun.leung@sfgov.org with questions regarding this opportunity.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.  Please be informed that the Department of Technology will not sponsor visa applications/transfers.

Helpful Information

• Information About The Hiring Process (https://sfdhr.org/information-about-hiring-process)

• Conviction History

• Employee Benefits Overview  (https://sfdhr.org/benefits-overview)  

• Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

• Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

• ADA Accommodation

• Veterans Preference (http://sfdhr.org/information-about-hiring-process#veteranspreference)

• Right to Work

• Copies of Application Documents (https://sfdhr.org/information-about-hiring-process#copies)

• Diversity Statement

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.