Description

The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.

Duties and Responsibilities:

Engages and enrolls community members eligible for Enhanced Care Management support

• Assesses client need areas

• Develops an individualized care plan with each client that is updated as needed

• Coordinates care for clients with a multidisciplinary clinical team and outside agencies.

• Facilitates referral linkages to community resources and performs case management services.

• Assist clients with the development of social and community support systems.

• Develops effective working relationships with agencies, organizations and providers to advocate for clients.

• Documents and maintains clinical records per appropriate standards and regulations.

• Conducts outreach in diverse community settings.

• Participate in clinical supervision, consultations, and trainings.

• Provide translation services as needed.

• Complete other duties and related projects as assigned.

Requirements

Knowledge, Skills, & Abilities:

• Familiarity with community-based resources including housing.

• Excellent problem-solving and organizational skills.

• Understanding of cultural issues, community resources and family dynamics.

• Ability to communicate well with people of diverse cultural, professional, and experiential backgrounds.

• Ability to establish and maintain effective work relationships as part of a multidisciplinary team.

• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies.

• Fluent in English and one of the Santa Clara Country threshold languages (Spanish, Tagalog, Vietnamese, Mandarin, Cantonese) preferred.

• Trauma informed training preferred.

Education & Experience:

Bachelor’s degree in healthcare or behavioral health related field, or equivalent training and experience.

One year or more of case management or related experience.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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