Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition : Builds, enhances, and maintains central configuration databases; tracks change requests, analyzes and recommends enhancements, and evaluates requests for new configuration management requirements.

Responsibilities:

• Collaborating with product engineers to provide timely release and implementation of new models, major product updates and miscellaneous changes. Maintaining integrity and traceability of the configuration throughout its life cycle, by implementing library control, product builds, tools setup and maintenance.

• Establishing priorities and coordinating efforts of the change control team responsible for processing product changes, establishing manufacturing effective dates and scheduling of material to the factory.

• Responding to questions related to configuration management policies and procedures. Performing configuration verification audits.

• Manage team of 3-5 employees.

• Providing on-going specialized expertise and consultation to several product change control groups regarding releasing practices.

Skill Descriptors

Service Excellence : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Level Expert:

• Monitors industry for trends in enhancing customer service, with special attention to CRM.

• Designs strategies to inspire peers to raise the bar of customer service delivery.

• Coaches peers on how to satisfy customers.

• Consults with management on modifying business processes to enhance service delivery.

• Promotes the use of superior service in diverse environments.

• Establishes best practices for service excellence.

Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Expert:

• Analyzes and discusses alternatives with multiple stakeholders.

• Monitors developments in critical-thinking and decision-making models for potential use by organization.

• Coaches others in decision-making models, processes, and practices.

• Anticipates special issues and considerations for effective decision-making during a crisis.

• Shares experiences regarding optimal timing and circumstances for refraining from or making decisions.

• Differentiates between content and context of a decision.

Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.

• Organizes potential problem solvers and leads problem resolution efforts.

• Uses varying problem-solving approaches and techniques as appropriate.

• Contributes to standard practices for problem-solving approaches, tools, and processes.

• Analyzes and synthesizes information and devises alternative resolution strategies.

• Develops successful resolutions to critical or wide-impact problems.

Producing Results : Understanding of the criticality of getting things done in spite of current circumstances and the ability to utilize assigned resources and leverage back-channel resources (individuals or teams) to achieve or exceed planned outcomes.

Level Expert:

• Works to create a climate that values and rewards drive, initiative, and achievement of results.

• Leads the way in viewing setbacks or failures as learning opportunities.

• Takes extraordinary measures to solve problems and get work done when situation calls for it.

• Deals effectively with ambiguity and uncertainty; recovers from disappointments and setbacks.

• Coaches others in behaviors for personal effectiveness, results-orientation.

• Teaches others the importance of networking, using the informal organization for results.

Requirements Analysis : Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Level Expert:

• Creates leadership positions in identifying and implementing new tools and techniques.

• Shares expertise and his/her broad experience in using modeling tools for multiple requirements.

• Implements best practices for functional and information analysis and maintains the requirements definition.

• Provides insight into developing diverse and multiple requirements analyses.

• Monitors industry and vendor products in terms of improvements and enhancements.

• Establishes and communicates on advance technical standards for each stage of requirements analysis.

Manufacturing Process Improvement - PHA : Knowledge of manufacturing processes; ability to identify and implement key actions/factors for the process improvement in manufacturing.

Level Extensive Experience:

• Demonstrates success with process improvements projects for multiple products or manufacturing sites.

• Conducts process reviews and evaluations; establishes and monitors follow-up activities.

• Compares key measurements of process effectiveness to industry benchmarks.

• Discusses types of pitfalls and barriers to effective process improvement endeavors.

• Reviews potential improvement opportunities at all phases of the manufacturing process.

• Discusses considerations and approaches for maximizing production time at a facility.

Change Control - MFG : Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; ability to manage changes in the production environment and processes effectively.

Level Expert:

• Integrates change management process with contingency and disaster recovery planning.

• Consults on case studies of ineffective change control practices and impact on bottom line.

• Establishes best practices for change management and control.

• Leads the implementation of high-impact changes to the operating environment.

• Leads discussions on the historical background and future perspective of manufacturing change control.

• Builds and maintains communications on implemented and planned changes with employees in affected areas.

What You Have:

• College or university degree related to Supply Chain, or equivalent experience, is required.

• 3 - 5 years of previous work experience in such fields as purchasing, supply chain, operations, engineering, product development, or marketing is required.

• Fluent English

• Strong analytical and problem-solving skills

• Excellent interpersonal, teamwork, organization and communication skills

• A background in Manufacturing, Operations, Inventory Management, Material Requirements and/or Supply Chain/Logistics is highly desired.

• Proficiency using Microsoft Office applications (i.e. Word, Excel, PowerPoint) required.

Top Candidates will have:

• Bachelor’s or master’s degree in business or with technical focus highly valued is desired.

• Demonstrated project management skills and experience with successful projects is desired.

Additional Details:

• This position will be located in Monterrey, MX

• <10% of working time will be travel

• Work from Monday to Friday

The Caterpillar Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence, or promotion.

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Posting Dates:

junio 26, 2024 - julio 9, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.