Description

Under the

supervision of the Nurse Manager, and in coordination with the Clinical

Director and the MSO, incumbent will follow up patient appointments, complete

demographics, referral forms, on-line transactions including appointment and

procedure scheduling using the CareConnect System. Explain billing procedures

and insurance requirements.

The Medical Assistant will provide patient care support and patient care to Head & Neck Clinic locations

including Westwood, Santa Monica, and Beverly Hills. Primary location will be Santa Monica. Greet

patients and triage incoming calls. Make appointments and check out patients. Process patients and notify nursing staff of

patient's arrival. Bring patients to exam rooms. Prepare patients for

procedures. Assist physicians in minor procedures. Take vital signs and

specimen collections. Maintain inventory of medical supplies. Maintain

sterilization of medical equipment. Must

be a self-starter, a team player, and willing to cover back office and

administrative duties as necessary. Must

be flexible and understand that back-office responsibilities may change on a

daily basis based on staffing needs of the clinic.

The Medical Assistant will provide backup administrative support, triage calls, copy,

collate and file reports, sort and distribute mail and faxes. Obtain and

document physician approval on all pharmacy and patient request for

prescription and refills. Answer, screen, and respond to incoming calls.

Administer new patient paperwork. Assist with insurance authorizations and

procedure coverage. Complete patient disability forms and process requests for

patient medical records. Assist with filing as well as other front office

duties.

Salary Range: $26.43 hourlyQualifications

1. Valid CPR certification (Medical Assistant Certification is strongly preferred)

2. Ability to perform basic clerical function and clinical duties

3. Ability to utilize computer system for appointment scheduling, clinical and patient

data collection.

4. Ability to perform as back-up person for back office.

5. Ability to set priorities, organize work and demonstrate flexibility in work schedule

as needed.

6. Ability to recognize and accept direction from the Nurse Manager.

7. Ability to work with frequent interruptions and distractions.

8. Ability to communicate effectively and maintain a collaborative working

relationship with members of the health care team, patients and their family.

9. Ability to maintain efficient patient flow.

10. Demonstrate ability to work independently and skill in performing a variety of

rapidly changing duties as assigned by the Nurse Manager.

11. Demonstrated knowledge of patient care concepts and practices.

12. Ability to perform basic patient care functions.

13. Ability to recognize emergent situations.

14. Ability to prioritize actual and potential problems.

15. Knowledge of general surgery procedures and medications, provide patients and

their family teaching and instruction.

16. Demonstrated knowledge of aseptic sterile technique.

17. Maintain medical equipment, instruments and inventories of supplies.

18. Ability to assist physicians in a clinical setting and in minor procedures.

19. Maintain patient and family privacy, comfort, dignity and safety.

20. Ability to provide patient education.

21. Ability to have flexibility in work schedules and locations as needed.

22. Ability to work occasional overtime.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.