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Spire SeaTac Management LLC Senior Group and Events Manager in SeaTac, Washington

Description Just a few turns from the Seattle-Tacoma International Airport, The Seattle Airport Marriott Hotel offers complimentary on-site employee parking, daily employee meals, and comprehensive benefits. With great F&B outlets and over 23,000 square feet of event space, ideal for meetings and special occasions near Sea-Tac, this hotel is constantly performing and attracting high business volumes. Come join our team! Compensation: $78,500 annually salary Job Overview: To assist in the overall efficient operation of the Convention Services Section within the Sales Department. Responsible for the efficient and professional coordination of any assigned convention or meeting group. Responsibilities and Duties: Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities. Communicate with sales, front office, and reservations to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on client needs. Review banquet personnel work to ensure accuracy. Monitor in-house group activity, assisting as needed, such as organizing exhibit set up. Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout the property Advise sales staff on the ability to accommodate client demands, including phone requirements, fit of available space, and materials such as booths. Assist sales staff in promoting the hotel, developing leads, and securing rebooking. Plan and conduct pre- and post-convention meetings with clients and respective departments. Other Expectations: Regular attendance is essential. Work varying schedules, including nights, weekends, and/or holidays. Maintain a neat, clean, and well-groomed appearance. Wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. Comply with health and safety rules, regulations, and procedures. Reservation and Group Housing Management: Process all reservation requests, changes, and cancellations. Identify guest reservation needs, determine appropriate room type, and verify availability. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation systems. Respond to challenges for accommodating rooming requests. Oversee accuracy of room blocks and reservations. Accurately build group masters in MARSHA and the current Property Management System. Ensure appropriate information is listed for team members' clear understanding. Review all status changes and make requested changes within the hotel's normal operating procedures. Enter rooming lists in a timely manner, ensuring accurate guest information. Verify credit card authorizations for processing advance deposits. Initiate reports as needed. Related Functions: The individual must possess the following knowledge, skills, and abilities: Effectively deal with customers, demonstrating patience, tact, and diplomacy. Listen effectively and speak English clearly over the telephone. Access, read, and accurately input information using a moderately complex computer system. Establish and maintain effective working relationships with employees, customers, and patrons. Sit for extended periods. Follow written and verbal instructions in English. Input 40 WPM on a computer keyboard. Communicate effectively in Englis

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