Date Posted:

2024-05-13

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

Come and join Otis today and be part of the Forbes 2023 World's Best Employers!

About the role

We are looking for Technical Assistants to join our Field Technicians in the Service Operations business unit. These roles are based in Kuala Lumpur and will report to the Section Manager.

You will work as a Field technician and be responsible for servicing Lifts and Escalators around the KL area.

Key Responsibilities

• Ensure all servicing, replacements, repairs, and troubleshooting work are diligently and professionally performed according to the Company's maintenance program and work schedule.

• Report all abnormal findings to the Supervisor and/or Engineer for further action.

• Ensure that all works performed (i.e., Servicing, parts replacement, repairs, and breakdown) are accompanied by relevant job sheets acknowledged by the respective customer.

• Attend urgently to all breakdown callback assignments. Priority is to be given to the 'Trapped' situations.

• Perform other repair works as instructed by the Supervisor and or Engineer.

• Standby duties may be required for 24 Hours Breakdown Callbacks

• Any other duties that may be given by the Supervisor from time to time.

Must-Have Requirements

• Basic Electrical, Electronic, and/or Mechanical knowledge and 1 year of related experience.

• Familiar with Lift and Escalator operations

• Able to work independently with minimum supervision.

• Self-disciplined, team player, and reliable.

• Good communication skills in Malay and English.

Nice To Have Requirements

• Relevant working experience of more than 3 years in the Lift and Escalator industry

• Able to troubleshoot and solve technical problems with ease.

Soft Skills

• Good communication

• Empathetic

• Analytical thinking

• Respectful​

Sounds like you? Apply now and Help Us Build What's Next.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

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Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.