Education Public Sector

General Information

Req #

WD00071283

Career area:

Sales

Country/Region:

Malaysia

State:

Selangor

City:

Petaling Jaya

Date:

Thursday, September 19, 2024

Working time:

Full-time

Additional Locations :

• Malaysia - Selangor - Petaling Jaya

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description and Requirements

Key Responsibilities:

• Client Relationship Management: Serve as the primary point of contact for assigned public & private educational institutions, building and maintaining strong, long-term relationships.

• Solution Implementation: Oversee the deployment of our products and services within client organizations, ensuring successful implementation and adoption.

• Needs Assessment: Conduct thorough needs assessments and consultations with clients to tailor solutions that meet their specific educational goals and challenges.

• Performance Monitoring: Track and analyze the performance and impact of our solutions within client environments, providing regular updates and recommendations for improvements.

• Problem Resolution: Address and resolve any issues or concerns that clients may have in a timely and effective manner.

• Collaboration: Work closely with internal teams, including Sales, Customer Support, and Product Development, to ensure alignment and successful project execution.

• Sales Growth: Identify opportunities for upselling and cross-selling additional products or services that align with clients' needs.

• Reporting: Prepare and present reports on client progress, satisfaction, and potential areas for growth to internal stakeholders.

Qualifications:

• Education: Bachelor’s degree in IT, Business Administration, Marketing, or a related field.

• Experience: Minimum of 3-5 years of experience in account management, sales, or client services, preferably within education sector.

• Knowledge: Strong understanding of the public & private education ecosystem, related IT solutions and business environment including current trends, challenges, and regulatory requirements.

• Skills: Excellent communication, negotiation, and interpersonal skills. Ability to develop strategic plans, lead internal stakeholders in achieving account objective, and portray as IT advisory to customers.

• Travel: 40% travel is needed

Additional Locations :

• Malaysia - Selangor - Petaling Jaya

• Malaysia

• Malaysia - Selangor

• Malaysia - Selangor - Petaling Jaya