The main responsibility of the Partner Renewals Representative is to drive the acceleration of service contract renewals and therefore Cisco’s annuity business strategy with distributors and partners. The Partner Renewals Representative will engage with key distributors, partners and internal stakeholders and act as trusted advisor and expert in region to maximize 2 tier service contract renewals.

What You'll Do

The role centers on accelerating the services renewals business through key distributors and partners. You will be accountable for owning and executing incremental renewals growth in services contracts within the Small Business Segment (SB) across an assigned country or Theatre. This will involve developing the distributors and partners understanding of renewals, guiding them to recruit resources, assigning DDI funds to drive renewals business and providing input to incentive programs. You will bring strong knowledge of negotiation strategies and orchestrates cross-functional resources across the company to secure every renewal.

Who You'll Work With

You will work with distributor executives and across Cisco teams to define a strategy to accelerate renewals growth to on-time closure, as well as minimize renewals risk and financial attrition.

Who You Are

The core responsibilities are:

• Development and acceleration of the distributor’s & partners' renewals business

• Support of distributors & partners with day to day issues regarding renewals including escalations

• Utilize data and insights to co-create the renewal strategy, opportunity identification, growth and management

• Renewals sales activity and incentive planning with distributors

• Forming and maintaining relationships both internally & externally and create a renewals account plan, conduct quarterly reviews and performance metrics

Skills:

• Min 7 years of sales of successful sales experience within a distribution or partner environment

• Min 7 years of technology services background

• Good industry expertise

• Excellent executive level communication and presentation skills

• Proficient in Microsoft Office (Outlook, Excel, Word and PowerPoint)

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.