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Job Description

ACCOUNTABILITIES:

• Investigates issues, analyzes solutions and implements technical changes on small projects.

• Analyses requirements, and maintains, tests, debugs and integrates application components.

• Supports on making decisions on guidelines and policies, and may look to others to help in the support of making decisions.

• Performs technical analysis and design, modifies and/or configures software and hardware solutions according to Takeda standards, typically executed in a defined project.

• Provides application software development services or related technical support in solutions maintenance or in a defined project.

• Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and IT Asset Management.

• Serve as local hands on support for the managed IT infrastructure and the End User Equipment.

• Support on meeting rooms and meeting events

• Ensures that system improvements are successfully implemented.

• Develops and maintains support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies and procedures.

• Works under moderate guidance and direction.

• Understands key IT and Business objectives / goals and uses this knowledge within its own working field.

Qualifications & Skills:

• Associate degree or equivalent.

• 1 to 3 years of relevant experience.

• Good oral and written communications skills, with analytical and problem solving skills.

• Ability to write and speak in the English and local language.

• Efficient time management and coordination of tasks, working in a global IT environment.

• Ability to gain working knowledge of IT solutions and grows expertise in the subject matter area.

• Professional vocational training in Computer Science.

• Work continuously to enhance own skills and take proactive ownership

• Excellent customer management skills

• Working knowledge of ITIL

• Pharmaceutical industry and/or drug development business experience is a plus.

Locations

CHN - Shanghai - Commercial

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time