Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

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Position Summary:

This role is responsible to support general admin, sales and marketing activities of the commercial team.

What You Will Be Doing:

Professional Affairs

• To assist to lead and facilitate the preparation of the annual Needs Assessment and periodic updates as required.

• Administer and facilitate the review and approval of the Third-Party Grant, Sponsorship, Exhibits and Charitable Donations procedures.

• Administer the system for managing engagement of healthcare organization (HCO) and healthcare professionals (HCP) as consultants and HCP trainee.

• Lead process improvements and implementation with in-country marketers, related to events, surgeon contracts, and other professional affairs.

• Develop understanding of relevant laws & regulations, including Stryker compliance policies and local industry codes.

• To liaise with the corporate travel agent to ensure that all HCP travel arrangements are made in accordance with the HCP Interaction Guidance.

Marketing Support Coordination

• Manage all aspect of logistic work for a successful marketing event. Including sending invitations and follow-up, agenda, booking, catering and liaison with vendors, and on-site event logistical support.

• Keep track of event finances including check requests, invoicing, and reporting in coordination with local finance.

• Manage approval process for all marketing related events according to Stryker compliance policy including NIPR, ME, High Risk Payments, TPEC, etc.

• Identify, request approvals for, negotiate and onboard vendors.

• Support franchise managers to manage & procure for marketing collateral and promotional materials.

• Support the set-up and coordinate on product training.

• Support franchise manager on loan kit (CER) and replacement (IRR) parts purchase.

• Post-event documentation, including attendance and participant feedback.

Provide general administrative support to sales team, including:

• Support to customers, dealers & team members in routine administration work.

• Document filing & preparation including quotations, bids & tenders, contracts, SOP.

• Meeting arrangements & meeting minutes/follow up.

• Maintain & update Salesforce Opportunity Management and CRM database.

• Periodical collection and/or delivery of business documents.

• Manage stock and inventory of product demos- include product labelling, tracking, record keeping, according to audit requirement.

• Support sales team on commissioning of new loan kit and set list creation.

• Update and maintain active set list for instruments sets and mobile kits accordance to QA requirement.

• Provide MDA certificates to hospitals/bumi agents as and when required to upload to MOH systems for LPO and tenders.

• NPP Process

• Ensure customer training room and marketing storage room are organized and maintained neatly.

• Any other ad-hoc sales related support.

Uphold the Compliance Culture and philosophy of the Company by ensuring the business is kept abreast and aligned to the highest code of ethic not limited to ADVAMED.

Who We Are Looking For:

• Diploma / Bachelor's degree or above

• 2 or more years experience in sales or operation support of commercial team

• Experience supporting more than one country is a plus

• Strong MS Office skills

• English proficiency is a must

• Able to work cooperatively with others

• A sense of responsibility

• Good interpersonal skills

• Willing to support both internal/external customer

• Self-motivated with a strong drive and ability to work with minimum supervision

• Team player

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.