Introduction

At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities

As an Associate Business Transformation Consultant (Business Analyst) at IBM, you will have the opportunity for hands-on, on-the-job learning by supporting our Senior Business Analyst in the following day-to-day activities:

• Engage and manage both internal and external client stakeholders

• Have overall accountability to ensure high quality and timely solution delivery

• Conduct workshops and analyze business processes to gather requirements (functional and non-functional)

• Perform gap analysis and recommend optimal solutions with COTS (commercial-off-the-shelf) packages or software development products, or a combination of both

• Act as the bridge between the design and technical team to facilitate conflict resolutions and implement the business requirements as digital products and features

• Develop and maintain documentation such as Requirements Traceability Matrix, User Stories, Service Blueprint, Functional Design / Specifications, Report Specifications, Interface Specifications

• Provide the testing and quality team with acceptance criteria for the products and services to be delivered and facilitate the end-to-end testing and acceptance of the project

• Work with the Solution Architect and Release Manager to ensure the business solution is in line with the recommended roadmap.

• Facilitate transition to the Application Maintenance team as part of Service Improvements / Sustainment

Required Technical and Professional Expertise

• A Bachelor's Degree or equivalent professional experience

• Interested to learn and experience the role of a Business Analyst in projects

• Strong interpersonal and communication skills in managing stakeholders and leading/facilitating workshops

• Have an eye for detail, meticulous and strong analytical and documentation skills

• Have a growth mindset and ability to multi-task and work well under pressure

• Interested to learn and experiencing agile delivery methods as Business Analyst

• Interested to learn and experience implementing COTS (commercial-off-the-shelf) or software development products, or a combination of both

• Interested to acquire facilitation, negotiation, and conflict resolution skills, and being successful at building teams and relationships with people in local and remote location

Preferred Technical and Professional Expertise

• Prior experience in a consulting firm as a business analyst/business transformation consultant

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.