Description

How would you like to be a part of Earth’s most customer-centric company? Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. You would work with committed team of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems. This position will ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the entire facility.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. As a Facility Manager, you will maintain, operate, and troubleshoot, with the assistance of the site engineering operations team, the mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.

• Manage teams of 24x7 engineering team in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.

• Effectively and efficiently manage the operations budget and expenditures.

• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.

• Coordinates daily task with a multitude of third party vendors ensuring adherence to contracted SLAs.

• Communicate complex technical information to a non-technical audience.

• Respond to out-of-hours emergency calls.

• Act as an escalation point for all facilities-related issues/failures. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

• Ensure all safety procedures are adhered to while performing work.

• Manage emergency situations and lead emergency response team.

• Test quality, performance, safety, and reliability of products, equipment and processes.

• Role may support more than one location/site.

• Lead and manage budgeting and procurement for Data Center’s related goods and services.

• Manage talent acquisition process and people development for DCEO organization

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About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Singapore, SGP

Basic Qualifications

• Diploma or Bachelor’s degree or higher in a relevant engineering discipline

• 3+ years of experience in a management position with 5 or more direct reports

• 3+ years of experience with root cause analysis and troubleshooting/problem solving

• 5+ years of relevant work experience in a data center or other critical environment with extensive knowledge in UPS, Generators, HVAC, Evaporators and other critical

• Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

Preferred Qualifications

• Knowledge/Certification in Facility/ Energy Management /Water conservation/Green Mark standards

• Knowledge of Data Center capacity planning and reporting.

• Strong attention to detail and organizational skills.

• Able to prioritize in complex, fast-paced environment