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MSC Industrial Supply Co. Telesales Account Executive in Southfield, Michigan

Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8) to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID :16020

Employment Type :Full Time

Job Category :Customer Care

Work Location :Southfield, MI

State or Province :Michigan (US-MI)

Potential Work Location :United States : Michigan : Southfield


The Telesales Account Executive recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach. Must meet all predetermined activity and sales goals.


  • Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.

  • Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers.

  • Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.

  • Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices.

  • Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.

  • Maintains sales records and generates relevant market/sales reports for MSC management as needed.

  • Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary.

  • Develops a personal business plan under close management supervision to meet personal annual goals.

  • Demonstrates fundamental sales techniques and experience through track record of achieving sales goal.

  • Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.

  • Participates in special projects and performs additional duties as required.


  • A High School Diploma or the equivalent is required.

  • 2+ years sales experience is required.

  • Metalworking/MRO product and/or process experience preferred.


  • Basic computer literacy is required.

  • Excellent oral and written communications skills are also required.

  • Excellent customer service skills are required.

Compensation starting at $28 – $42 / hour dependent on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review.